topic RE: Deletion of Item Data for Completed and Exception out Items in Product Forum https://community.blueprism.com/t5/Product-Forum/Deletion-of-Item-Data-for-Completed-and-Exception-out-Items/m-p/68001#M20606 No, actually when I try to update the completed Item using "Set Data" it gives me an error that the item needs to be locked.<BR />And when I try to lock the item by "Get Item by Item ID" it gives an error that it is unable to get a completed Item.<BR /><BR />Hence I am stuck here.<BR /><BR />------------------------------<BR />Manish Rawat<BR />Project Manager<BR />Mercer<BR />New Delhi<BR />------------------------------<BR /> Fri, 11 Nov 2022 07:32:00 GMT ManishRaw 2022-11-11T07:32:00Z Deletion of Item Data for Completed and Exception out Items https://community.blueprism.com/t5/Product-Forum/Deletion-of-Item-Data-for-Completed-and-Exception-out-Items/m-p/67997#M20602 Hi Team,<BR /><BR />Is it possible to delete Item data of the work queue items that are already completed/exception using bp VBOs or any other way?<BR /><BR />We have historical data in BP queue which is required for status purpose but we don't require the Item data and the same is taking up much space.#<BR /><BR />------------------------------<BR />Manish Rawat<BR />Project Manager<BR />Mercer<BR />New Delhi<BR />------------------------------<BR /> Thu, 10 Nov 2022 18:48:00 GMT https://community.blueprism.com/t5/Product-Forum/Deletion-of-Item-Data-for-Completed-and-Exception-out-Items/m-p/67997#M20602 ManishRaw 2022-11-10T18:48:00Z RE: Deletion of Item Data for Completed and Exception out Items https://community.blueprism.com/t5/Product-Forum/Deletion-of-Item-Data-for-Completed-and-Exception-out-Items/m-p/67998#M20603 Hi Manish,<BR /><BR />Have you considered updating the work item data to blank/null just before marking as complete?<BR />For the exception case you might need the data again if you retry the case.<BR /><BR />------------------------------<BR />Shashank Kumar<BR />DX Integrations Partner Consultant<BR />Blue Prism<BR />Singapore<BR />+6581326707<BR />------------------------------<BR /> Fri, 11 Nov 2022 06:43:00 GMT https://community.blueprism.com/t5/Product-Forum/Deletion-of-Item-Data-for-Completed-and-Exception-out-Items/m-p/67998#M20603 shashank.kumar280 2022-11-11T06:43:00Z RE: Deletion of Item Data for Completed and Exception out Items https://community.blueprism.com/t5/Product-Forum/Deletion-of-Item-Data-for-Completed-and-Exception-out-Items/m-p/67999#M20604 Hi Shashank,<BR /><BR />We are already setting work item data to blank for new items. But its the historical item data which we want to clear for completed and exception Items.<BR /><BR />Also we will be clearing out the exception cases which are older than 1 year and retry is not needed.<BR /><BR />NOTE: We cannot delete the processed items as the same are needed from status tracking purpose.<BR /><BR />------------------------------<BR />Manish Rawat<BR />Project Manager<BR />Mercer<BR />New Delhi<BR />------------------------------<BR /> Fri, 11 Nov 2022 06:50:00 GMT https://community.blueprism.com/t5/Product-Forum/Deletion-of-Item-Data-for-Completed-and-Exception-out-Items/m-p/67999#M20604 ManishRaw 2022-11-11T06:50:00Z RE: Deletion of Item Data for Completed and Exception out Items https://community.blueprism.com/t5/Product-Forum/Deletion-of-Item-Data-for-Completed-and-Exception-out-Items/m-p/68000#M20605 Ok got it. So are you able to update the data for completed items. I havent tried this though.<BR /><BR />------------------------------<BR />Shashank Kumar<BR />DX Integrations Partner Consultant<BR />Blue Prism<BR />Singapore<BR />+6581326707<BR />------------------------------<BR /> Fri, 11 Nov 2022 07:19:00 GMT https://community.blueprism.com/t5/Product-Forum/Deletion-of-Item-Data-for-Completed-and-Exception-out-Items/m-p/68000#M20605 shashank.kumar280 2022-11-11T07:19:00Z RE: Deletion of Item Data for Completed and Exception out Items https://community.blueprism.com/t5/Product-Forum/Deletion-of-Item-Data-for-Completed-and-Exception-out-Items/m-p/68001#M20606 No, actually when I try to update the completed Item using "Set Data" it gives me an error that the item needs to be locked.<BR />And when I try to lock the item by "Get Item by Item ID" it gives an error that it is unable to get a completed Item.<BR /><BR />Hence I am stuck here.<BR /><BR />------------------------------<BR />Manish Rawat<BR />Project Manager<BR />Mercer<BR />New Delhi<BR />------------------------------<BR /> Fri, 11 Nov 2022 07:32:00 GMT https://community.blueprism.com/t5/Product-Forum/Deletion-of-Item-Data-for-Completed-and-Exception-out-Items/m-p/68001#M20606 ManishRaw 2022-11-11T07:32:00Z Re: Deletion of Item Data for Completed and Exception out Items https://community.blueprism.com/t5/Product-Forum/Deletion-of-Item-Data-for-Completed-and-Exception-out-Items/m-p/116150#M52107 <P>Have you tried using the 'Delete Processed Items' action from the 'Work Queues' object?</P> Wed, 09 Oct 2024 12:44:01 GMT https://community.blueprism.com/t5/Product-Forum/Deletion-of-Item-Data-for-Completed-and-Exception-out-Items/m-p/116150#M52107 Ernest1 2024-10-09T12:44:01Z