topic Exception from HRESULT: 0x80070005 (E_ACCESSDENIED) in Product Forum

Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)

Krishna_TejaKa1 — Thu, 10 Dec 2020 08:17:00 GMT

Hi
We are launching to a particular website using launch action and passing URL as command line parameters but sometimes launch is failing with this following message ERROR: Internal : Failed to perform step 1 in Navigate Stage 'Launch' on page 'Launch' - Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) we tried splitting the navigate onto a different action first launching internet explorer and then navigating to particular URL , we cleared the cache and cookies on internet explorer as well but of no use. Any help on this is much appreciated.

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Krishna Teja Karnam
PA
CTS
Indian/Maldives
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RE: Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)

JunTan — Thu, 10 Dec 2020 12:28:00 GMT

Maybe you can try open IE by VBO,then attach to it.

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Jun Tan
Tester
IBM GBS
Asia/Macau
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RE: Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)

NileshJadhavBP — Thu, 10 Dec 2020 17:27:00 GMT

Hi Krishna,

Basically its look like access issue and need some more info to give correct answers.

1.Are you facing this issue with specific bot ?
2.did you check manually launch the IE after getting error ?
3.Is any policy changes happen in background ?

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Nilesh Jadhav
Senior RPA Specialist
ADP
India
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RE: Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)

NicholasZejdlik — Fri, 11 Dec 2020 15:47:00 GMT

I ran into that issue when we first set up our robots; they were being run on Windows Server and the "IE Enhanced Security Configuration" was turned on. If you're on Windows Server, pull up Server Manager and make sure that setting is turned off for both users and admins.

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Nicholas Zejdlik
RPA Developer
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