https://community.blueprism.com/t5/Product-Forum/Decipher-Licensing-service-and-Decipher-server-not-Running/m-p/68239#M20844 Hi <SPAN>Beatrice.<BR /><BR />Assuming you are using v2.1, please take a look at the troubleshooting guide? There is a section on the licensing server not starting.<BR /><BR /><A href="https://bpdocs.blueprism.com/decipher-2-1/en-us/troubleshooting.htm?Highlight=troubleshoot" target="_blank" rel="noopener">Troubleshooting (blueprism.com)</A><BR /><BR />jack</SPAN><BR /><BR />------------------------------<BR />Jack Look<BR />Sr Product Consultant<BR />Blue Prism<BR />------------------------------<BR /> Mon, 07 Mar 2022 14:04:00 GMT lookman 2022-03-07T14:04:00Z https://community.blueprism.com/t5/Product-Forum/Decipher-Licensing-service-and-Decipher-server-not-Running/m-p/68238#M20843 Hello,<BR />Decipher Licensing service and Decipher server are not running on my machine, I tried rebooting my machine&nbsp; uninstalling and reinstalling it. But, it still not running.&nbsp; <BR /><span class="lia-inline-image-display-wrapper" image-alt="9128.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/9304i4A1D769489AF2951/image-size/large?v=v2&amp;px=999" role="button" title="9128.png" alt="9128.png" /></span>Can I please get help on how I can resolve issue.<BR />thanks,<BR /><BR />Beatrice<BR /><BR />------------------------------<BR />Beatrice Odunusi<BR />Consultant<BR />Retail Reply<BR />------------------------------<BR /> Mon, 07 Mar 2022 07:42:00 GMT https://community.blueprism.com/t5/Product-Forum/Decipher-Licensing-service-and-Decipher-server-not-Running/m-p/68238#M20843 BeatriceOdunusi 2022-03-07T07:42:00Z https://community.blueprism.com/t5/Product-Forum/Decipher-Licensing-service-and-Decipher-server-not-Running/m-p/68239#M20844 Hi <SPAN>Beatrice.<BR /><BR />Assuming you are using v2.1, please take a look at the troubleshooting guide? There is a section on the licensing server not starting.<BR /><BR /><A href="https://bpdocs.blueprism.com/decipher-2-1/en-us/troubleshooting.htm?Highlight=troubleshoot" target="_blank" rel="noopener">Troubleshooting (blueprism.com)</A><BR /><BR />jack</SPAN><BR /><BR />------------------------------<BR />Jack Look<BR />Sr Product Consultant<BR />Blue Prism<BR />------------------------------<BR /> Mon, 07 Mar 2022 14:04:00 GMT https://community.blueprism.com/t5/Product-Forum/Decipher-Licensing-service-and-Decipher-server-not-Running/m-p/68239#M20844 lookman 2022-03-07T14:04:00Z