topic BluePrism Runtime issue in Product Forum

BluePrism Runtime issue

sayansaya — Tue, 20 Jul 2021 06:42:00 GMT

while I am running the process at a specific point the execution gets stopped and blueprism window also gets closed.Anyone faced this issue before and any solution.

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sayan saya
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RE: BluePrism Runtime issue

mkumar407 — Tue, 20 Jul 2021 07:48:00 GMT

you can check logs for action where it stopped/closed.
Also, look into event logs for any event captured during same time in runtime resource.

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Manish Kumar
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RE: BluePrism Runtime issue

krishna.kodimurali9 — Tue, 20 Jul 2021 08:16:00 GMT

This happens for few cases if there are any incorrect arguments passed in any action stage/uncontrolled loops, as a result, the blue prism exe crashes.
This can be caught in unit testing.

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Murali Krishna
RPA Consultant
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RE: BluePrism Runtime issue

sayansaya — Tue, 20 Jul 2021 09:34:00 GMT

Thanks for your reply,

I have checked the event viewer log, "System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.". this is the error I have got.

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sayan saya
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RE: BluePrism Runtime issue

sayansaya — Tue, 20 Jul 2021 09:35:00 GMT

RE: BluePrism Runtime issue

EVIPUTI — Tue, 20 Jul 2021 11:14:00 GMT

It can be due to many reasons. The resource PC would likely crash when it encounters an unhandled exception. Have a Recover & Resume block in your master process and on Resume, log an error message with the exception details and continue on with the next run.

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Vipul Tiwari
Senior Process Simplification and Optimization Designer(Solutions Architect)
Fidelity International
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RE: BluePrism Runtime issue

EVIPUTI — Tue, 20 Jul 2021 11:16:00 GMT

@sayansaya Please check the below discussion this should help .

https://community.blueprism.com/communities/community-home/digestviewer/viewthread?GroupId=145&MessageKey=fb1ab999-d74b-4dbd-9f5f-a1a1cdd281f6&CommunityKey=3743dbaa-6766-4a4d-b7ed-9a98b6b1dd01&tab=digestviewer

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Vipul Tiwari
Senior Process Simplification and Optimization Designer(Solutions Architect)
Fidelity International
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RE: BluePrism Runtime issue

sutirtha.gupta — Tue, 20 Jul 2021 12:12:00 GMT

hI,

Any process running in 32 bit exe, it can occupied max 1GB. of memory. So please check memory consumption before reaching that point and try to release un necessary objects or collection as much as possible. Try to call GC.Colllect manually using the code stage (forcefully call Garbage collector) .

Regards
Sutirtha Gupta
Kolkata, India

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Sutirtha Gupta
RPA Tech Lead
TATA Consultancy Services
America/Toronto
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