topic Decipher Licensing Service status is stuck at - "Starting" in Product Forum

Decipher Licensing Service status is stuck at - "Starting"

RamaseshanSubr1 — Mon, 26 Apr 2021 01:46:00 GMT

Hi Guys

i have added the valid Blue Prism and Decipher License and Setup Sql Express, Added decipher VBO in BP Automate folder and trying to install the Blue prism components

To start with i installed with "Licensing service", the installation is completed successfully but the status of the service is still showing "Starting". What could be the reason for this issue?

Could you please help me out on this?

------------------------------
Ramaseshan Subramani
------------------------------

RE: Decipher Licensing Service status is stuck at - "Starting"

Ben.Lyons1 — Mon, 26 Apr 2021 07:28:00 GMT

Hi Ramaseshan,

I have found this article in our Support Center. Have you tried any of the steps mentioned?

Why does the Decipher Licensing Service remaining in a starting state?

Regards

------------------------------
Ben Lyons
Product Consultant
Blue Prism
UK
------------------------------

RE: Decipher Licensing Service status is stuck at - "Starting"

RamaseshanSubr1 — Wed, 28 Apr 2021 03:31:00 GMT

Thanks for providing the related URL. This helps to identify where actual issue might be..

------------------------------
Ramaseshan Subramani
------------------------------