https://community.blueprism.com/t5/Product-Forum/Internal-Current-user-is-not-permitted-to-perform-this-action/m-p/69009#M21614 <P>Make sure you have all the required permission in Blue Prism to run the Web Service, also check if you have access to the Credentials required.</P> <P>This can also be an issue at the ServiceNow end, so make sure your user has the right access to retrieve incident.</P> <P>Thanks,</P><BR /><BR />------------------------------<BR />Gopal Bhaire<BR />------------------------------<BR /> Thu, 19 Jan 2023 13:54:00 GMT GopalBhaire 2023-01-19T13:54:00Z https://community.blueprism.com/t5/Product-Forum/Internal-Current-user-is-not-permitted-to-perform-this-action/m-p/69008#M21613 Hi,<BR />While trying to run the <STRONG>ServiceNow Incident Management API::Retrieve Incidents</STRONG> action stage getting the following error. <STRONG>"Internal : Current user is not permitted to perform this action"</STRONG>. Could you help me with this.<BR />Thanks in advance.<BR /><BR />------------------------------<BR />Venkata Durga Rao Ubbala<BR />------------------------------<BR /> Thu, 19 Jan 2023 10:00:00 GMT https://community.blueprism.com/t5/Product-Forum/Internal-Current-user-is-not-permitted-to-perform-this-action/m-p/69008#M21613 B151880 2023-01-19T10:00:00Z https://community.blueprism.com/t5/Product-Forum/Internal-Current-user-is-not-permitted-to-perform-this-action/m-p/69009#M21614 <P>Make sure you have all the required permission in Blue Prism to run the Web Service, also check if you have access to the Credentials required.</P> <P>This can also be an issue at the ServiceNow end, so make sure your user has the right access to retrieve incident.</P> <P>Thanks,</P><BR /><BR />------------------------------<BR />Gopal Bhaire<BR />------------------------------<BR /> Thu, 19 Jan 2023 13:54:00 GMT https://community.blueprism.com/t5/Product-Forum/Internal-Current-user-is-not-permitted-to-perform-this-action/m-p/69009#M21614 GopalBhaire 2023-01-19T13:54:00Z