topic RE: System Out of Memory Exception while using Get Reports action in Product Forum https://community.blueprism.com/t5/Product-Forum/System-Out-of-Memory-Exception-while-using-Get-Reports-action/m-p/69212#M21817 Previous image is unclear. So attaching a clear one<BR /> <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="14379.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/14544iB21EF9C67631F2C2/image-size/large?v=v2&amp;px=999" role="button" title="14379.png" alt="14379.png" /></span></DIV> ​<BR /><BR />------------------------------<BR />Suresh Kumar Muthusamy<BR />------------------------------<BR /> Fri, 17 Apr 2020 08:37:00 GMT Suresh_KumarMut 2020-04-17T08:37:00Z System Out of Memory Exception while using Get Reports action https://community.blueprism.com/t5/Product-Forum/System-Out-of-Memory-Exception-while-using-Get-Reports-action/m-p/69209#M21814 Hello everyone,<BR /><BR />I am facing an issue in my automation. My Automation will pick PDF from a particular shared drive and combine certain number of PDFs to stitch a book.<BR /><BR />Each book approximately have 10 PDFS. Around 750 books has to be stitched in a span of 4 days.<BR /><BR />Automation is running successfully for certain period and is failing while using Get Reports action after approximately 50-60 books are stitched.<BR /><BR />But it's always failing at Get Reports action only. Below is the error log.<BR /><BR /> <TABLE> <TBODY> <TR> <TD>Get Reports</TD> <TD>Action</TD> <TD>ERROR: Internal : Unexpected error Invalid value '2020-04-15 18:54:17Z' for a new datetime</TD> </TR> <TR> <TD>Get Reports</TD> <TD>Action</TD> <TD>ERROR: Internal : Unexpected error Exception of type 'System.OutOfMemoryException' was thrown.</TD> </TR> <TR> <TD>Get Reports</TD> <TD>Action</TD> <TD>ERROR: Internal : Unexpected error Invalid value '2020-04-03 01:26:06Z' for a new datetime</TD> </TR> <TR> <TD>Get Reports</TD> <TD>Action</TD> <TD>ERROR: Internal : Unexpected error Invalid value '2020-04-16 13:40:11Z' for a new datetime</TD> </TR> <TR> <TD>Get Reports</TD> <TD>Action</TD> <TD>ERROR: Internal : Unexpected error Invalid value '2020-04-15 18:59:37Z' for a new datetime</TD> </TR> <TR> <TD>Preserve Exception</TD> <TD>Exception</TD> <TD>ERROR: Internal : Unexpected error Invalid value '2020-04-15 18:59:37Z' for a new datetime</TD> </TR> </TBODY> </TABLE> <BR />Here BOT has retried 5 time before throwing exception.<BR /><BR />The Get Reports action retrieves report from the same folder for every book. It has completed successfully for 50-60 books after then&nbsp; it's failing.<BR /><BR />The folder has around 250 PDFs<BR /><BR />Can anyone help me?<BR /><BR /><BR /> <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="14386.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/14549i1D559BAD00189AD4/image-size/large?v=v2&amp;px=999" role="button" title="14386.png" alt="14386.png" /></span></DIV><BR /><BR />------------------------------<BR />Suresh Kumar Muthusamy<BR />------------------------------<BR /> Thu, 16 Apr 2020 17:28:00 GMT https://community.blueprism.com/t5/Product-Forum/System-Out-of-Memory-Exception-while-using-Get-Reports-action/m-p/69209#M21814 Suresh_KumarMut 2020-04-16T17:28:00Z RE: System Out of Memory Exception while using Get Reports action https://community.blueprism.com/t5/Product-Forum/System-Out-of-Memory-Exception-while-using-Get-Reports-action/m-p/69210#M21815 Hi Suresh,<BR /><BR />Can you reproduce this and try to monitor CPU and Memory usage while this process is getting executed ?<BR /><BR />------------------------------<BR />Manas Jena<BR />Sr Analyst<BR />ZimmerBiomet<BR />America/New_York<BR />------------------------------<BR /> Thu, 16 Apr 2020 19:00:00 GMT https://community.blueprism.com/t5/Product-Forum/System-Out-of-Memory-Exception-while-using-Get-Reports-action/m-p/69210#M21815 ManasJena 2020-04-16T19:00:00Z RE: System Out of Memory Exception while using Get Reports action https://community.blueprism.com/t5/Product-Forum/System-Out-of-Memory-Exception-while-using-Get-Reports-action/m-p/69211#M21816 Thanks Jena. Appreciate it.<BR /><BR />Here is the snapshot of Task Manager while running the Automation.<BR /><BR />​Memory is keep on increasing as automation runs over time. <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="14377.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/14540iDFB515F8E2A746ED/image-size/large?v=v2&amp;px=999" role="button" title="14377.png" alt="14377.png" /></span></DIV><BR /><BR />------------------------------<BR />Suresh Kumar Muthusamy<BR />------------------------------<BR /> Fri, 17 Apr 2020 08:35:00 GMT https://community.blueprism.com/t5/Product-Forum/System-Out-of-Memory-Exception-while-using-Get-Reports-action/m-p/69211#M21816 Suresh_KumarMut 2020-04-17T08:35:00Z RE: System Out of Memory Exception while using Get Reports action https://community.blueprism.com/t5/Product-Forum/System-Out-of-Memory-Exception-while-using-Get-Reports-action/m-p/69212#M21817 Previous image is unclear. So attaching a clear one<BR /> <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="14379.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/14544iB21EF9C67631F2C2/image-size/large?v=v2&amp;px=999" role="button" title="14379.png" alt="14379.png" /></span></DIV> ​<BR /><BR />------------------------------<BR />Suresh Kumar Muthusamy<BR />------------------------------<BR /> Fri, 17 Apr 2020 08:37:00 GMT https://community.blueprism.com/t5/Product-Forum/System-Out-of-Memory-Exception-while-using-Get-Reports-action/m-p/69212#M21817 Suresh_KumarMut 2020-04-17T08:37:00Z RE: System Out of Memory Exception while using Get Reports action https://community.blueprism.com/t5/Product-Forum/System-Out-of-Memory-Exception-while-using-Get-Reports-action/m-p/69213#M21818 CPU Utilization<BR /><BR /> <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="14382.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/14547iF9BF0571580A0D7F/image-size/large?v=v2&amp;px=999" role="button" title="14382.png" alt="14382.png" /></span></DIV> ​<BR /><BR />------------------------------<BR />Suresh Kumar Muthusamy<BR />------------------------------<BR /> Fri, 17 Apr 2020 08:43:00 GMT https://community.blueprism.com/t5/Product-Forum/System-Out-of-Memory-Exception-while-using-Get-Reports-action/m-p/69213#M21818 Suresh_KumarMut 2020-04-17T08:43:00Z RE: System Out of Memory Exception while using Get Reports action https://community.blueprism.com/t5/Product-Forum/System-Out-of-Memory-Exception-while-using-Get-Reports-action/m-p/69214#M21819 Enable the memory logging on the resource and see if you can find where/how the memory is being consumed.<BR /> <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="14384.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/14546i2F19C404699F0349/image-size/large?v=v2&amp;px=999" role="button" title="14384.png" alt="14384.png" /></span></DIV><BR /><BR />------------------------------<BR />John Carter<BR />Professional Services<BR />Blue Prism<BR />------------------------------<BR /> Fri, 17 Apr 2020 08:47:00 GMT https://community.blueprism.com/t5/Product-Forum/System-Out-of-Memory-Exception-while-using-Get-Reports-action/m-p/69214#M21819 John__Carter 2020-04-17T08:47:00Z