topic server in Product Forum

server

aseelodeh — Sun, 08 Aug 2021 06:47:00 GMT

Hello,
decipher server is being closed automatically, This is the error from the event viewer, can anyone help?

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aseel odeh
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RE: server

IsmoLehtiniemi — Sun, 08 Aug 2021 07:29:00 GMT

My first assumption would be that since integrated security is used for the authentication, the AD user account, which is used for the connection, does not have sufficient access rights for the DB.

I would suggest to try to use the SQL server authentication method for the connection and to use the database server's SA account to test if the connection works with it. If yes, that would confirm that there was a problem with the DB accesses.

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Ismo Lehtiniemi
RPA Architect & Solution Expert
Amcor
Europe/Warsaw
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RE: server

aseelodeh — Sun, 08 Aug 2021 09:12:00 GMT

can you provide me with the correct steps for configuring SQL server for decipher?

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aseel odeh
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RE: server

Ben.Lyons1 — Mon, 09 Aug 2021 07:08:00 GMT

Hi Aseel,

Please try the steps in this configuration help page. http://bpdocs.blueprism.com/decipher/getting-started/decipher-configuration.htm

Ismo is correct, it currently looks like it could be due to the user access and the page above will help double check if that is the case.

Thanks

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Ben Lyons
Product Consultant
Blue Prism
UK
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