topic RE: Kill Process Failed in Product Forum

Kill Process Failed

Jessie_Jaye_IIQ — Wed, 11 Dec 2019 16:17:00 GMT

Hello All,

I am currently facing a challenge wherein BP isn't properly killing the process during a close down.

I've noticed that this happens when there is an unexpected pop-up message from an application (this pop-up message is sporadic and may be due to performance issues of the application), instead of killing processes like Outlook, I.E, etc, it skips that part but continues to send the termination message anyway.

I was advised to try and use the Utitlity - Environment - Start Process with the following parameters:
Application: "taskkill"
Arguments: "/im Notepad.exe /f" (Notedpad.exe is just a sample as I am not sure if I am allowed to list the name of the application).

Can anyone share their thoughts?

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Jessie Jaye II Quema
RPA Configurator
HSBC
Asia/Hong_Kong
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RE: Kill Process Failed

vivek.kumar.goel — Thu, 12 Dec 2019 01:51:00 GMT

Use: Utility- Environment--> Kill Process--> Give the process name in the input parameter.

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Vivek Goel
RPA Architect
Asia/Singapore
https://www.rpatools.com/
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RE: Kill Process Failed

Jessie_Jaye_IIQ — Thu, 12 Dec 2019 08:34:00 GMT

Hello Vivek,

Thank you for responding. We are using Utility Environment - Kill Process however I've noticed that it does not always kill the process when there is an unexpected pop-up message. We are thinking of adding the unexpected pop-up message however it is sporadic hence we unable to spy.

Would you be able to help with Utility Environment - Start Process - Taskkill?

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Jessie Jaye II Quema
RPA Configurator
HSBC
Asia/Hong_Kong
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RE: Kill Process Failed

MichalSzumski — Thu, 12 Dec 2019 08:59:00 GMT

Hi Jessie,

Is this pop-up message a separate task in manager? If so You can always try to kill it prior to killing actual application.

Best regards,
Michal

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Michal Szumski
RPA developer
Rockwell Automation
Europe/Warsaw
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RE: Kill Process Failed

Jessie_Jaye_IIQ — Thu, 12 Dec 2019 11:51:00 GMT

Hi Michal,

I believe so, however as it is sporadic. We are unable to simulate/spy/check in the UAT/DEV environment

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Jessie Jaye II Quema
RPA Configurator
HSBC
Asia/Hong_Kong
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RE: Kill Process Failed

sumire — Fri, 13 Dec 2019 07:08:00 GMT

Hi,

I faced same problem, so I created object and wrote code in code stage.
It kills specified processes completely.
input argument is 'ProcessName'.

Dim p As New System.Diagnostics.Process()

p.StartInfo.FileName = System.Environment.GetEnvironmentVariable("ComSpec")

p.StartInfo.Arguments = "/c taskkill /F /T /FI ""username eq %USERNAME%"" /IM " & ProcessName

p.StartInfo.UseShellExecute = false

p.StartInfo.CreateNoWindow = true

p.Start()

p.WaitForExit()

p.Close()

hope it helps you

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Mitsuko
Asia/Tokyo
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RE: Kill Process Failed

Anonymous — Fri, 13 Dec 2019 08:23:00 GMT

you can have a bat file running in the background that is killing all pop-ups. The bat can be started by Resource Scheduler. You will need to know at least some info like process name, or status of the app if is not working on working to kill it.

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Cohen
RPA Developer

Romania
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