https://community.blueprism.com/t5/Product-Forum/IDLE-ing-DecipherOCRClient-components-on-Automated-Clients/m-p/71173#M23778 <P>Maybe some of you faced a similar situation with Decipher. We run Decipher 2.1 where Automated Clients are deployed as separate servers (5 dedicated for OCR and 1 for Decipher Server). We have noticed that in the beginning there were around ~110 OCR clients working at the same time. After few days, we noticed that only ~80-85 OCR clients are working at the same time (we checked through Decipher web-page).</P> <P>After signing into OCR Servers, we noticed that some of OCR instances in Task Manager are just IDLE'ing with 0 CPU usage with "bitten" RAM.</P> <P><span class="lia-inline-image-display-wrapper" image-alt="9819.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/9989iD413DE3B9E992D7B/image-size/large?v=v2&amp;px=999" role="button" title="9819.png" alt="9819.png" /></span></P> <P>Would be nice to see them working as there is a HUGE queue to do OCR process, so there are plenty of cases.</P> <P>Has anyone faced anything similar of know the workaround?</P> <P>Is it safe to kill such process from Task manager or maybe anyone knows why this can happen (OCR components to start Idling even there are plenty of cases to work with)?</P><BR /><BR />------------------------------<BR />Lukas Ramasauskas<BR />RPA Software Engineer / Robotic Solutions Architect<BR />Swedbank AB<BR />Europe/Vilnius<BR />------------------------------<BR /> Tue, 08 Aug 2023 12:40:00 GMT LukasRamasauskas 2023-08-08T12:40:00Z https://community.blueprism.com/t5/Product-Forum/IDLE-ing-DecipherOCRClient-components-on-Automated-Clients/m-p/71173#M23778 <P>Maybe some of you faced a similar situation with Decipher. We run Decipher 2.1 where Automated Clients are deployed as separate servers (5 dedicated for OCR and 1 for Decipher Server). We have noticed that in the beginning there were around ~110 OCR clients working at the same time. After few days, we noticed that only ~80-85 OCR clients are working at the same time (we checked through Decipher web-page).</P> <P>After signing into OCR Servers, we noticed that some of OCR instances in Task Manager are just IDLE'ing with 0 CPU usage with "bitten" RAM.</P> <P><span class="lia-inline-image-display-wrapper" image-alt="9819.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/9989iD413DE3B9E992D7B/image-size/large?v=v2&amp;px=999" role="button" title="9819.png" alt="9819.png" /></span></P> <P>Would be nice to see them working as there is a HUGE queue to do OCR process, so there are plenty of cases.</P> <P>Has anyone faced anything similar of know the workaround?</P> <P>Is it safe to kill such process from Task manager or maybe anyone knows why this can happen (OCR components to start Idling even there are plenty of cases to work with)?</P><BR /><BR />------------------------------<BR />Lukas Ramasauskas<BR />RPA Software Engineer / Robotic Solutions Architect<BR />Swedbank AB<BR />Europe/Vilnius<BR />------------------------------<BR /> Tue, 08 Aug 2023 12:40:00 GMT https://community.blueprism.com/t5/Product-Forum/IDLE-ing-DecipherOCRClient-components-on-Automated-Clients/m-p/71173#M23778 LukasRamasauskas 2023-08-08T12:40:00Z