topic RE: Error while creating excel sheet in shared drive in Product Forum

Error while creating excel sheet in shared drive

PragatiPatnaik — Fri, 24 Jul 2020 18:00:00 GMT

I have a process where in i create excel sheet to update the details .The same process working fine in UAT but in Production its creating temp file in shared drive folder and terminating.

Have checked the code couldnot fine any issue in it.

Can anyone help on this

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Associate Consultant
Capgemini India Pvt Ltd
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RE: Error while creating excel sheet in shared drive

hossein.azimi — Sun, 26 Jul 2020 23:24:00 GMT

Hi There,

I suggest checking the differences between UAT and Production such as Excel version plugin and user permission and privilege.

If your code works with the DEV/UAT environment, and it does not work in Production, it usually environmental and permission issues.
Check the event logs and session logs.

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Hossein Azimi
Customer Support Engineer, APAC
Blue Prism
Sydney NSW
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RE: Error while creating excel sheet in shared drive

AlexanderMarlow — Fri, 31 Jul 2020 20:25:00 GMT

Hi - check if there is another process trying to access the same file? You could have some concurrency issues where 2 processes are trying to access the same resource. Make sure you add some exception handling for these cases to include extra resiliency.

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Alexander Marlowe
Blue Prism
Blue Prism
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