topic RE: Error: Attach Successful but unable to match item in Product Forum

Error: Attach Successful but unable to match item

RafaelRodríguez — Tue, 31 Mar 2020 13:12:00 GMT

We are automating a web application that runs in Adobe Flash Player (version 32,0,0,330). Internet Explorer is used to automate the application. We are able to identify the elements with the Accesibility mode and UI Automation mode and it usually works fine. But the problem that we have encountered multiples times is that randomly the identified elements cannot be identified by Blue Prism anymore. The attach method works fine, and these elements can be again re-identified by the application modeler. Although, they don't work anymore (The highlight method doesn't work).

We have tried to change the child index and the windows title on the attach without success. The only solution we have find is to reset the webpage. This makes the previous selectors works again, however, this results in the loss of the previous work done in the webpage.

We would really apreciate any sugestions or recomendations.

Thanks.

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Rafael Rodríguez
Analist and Programmer
Minsait
Europe/Madrid
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RE: Error: Attach Successful but unable to match item

GopalBhaire — Wed, 01 Apr 2020 04:48:00 GMT

What happens when you you detach and attach back to same page without refreshing after a certain element is not identified?

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Gopal Bhaire
Analyst
Accenture
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RE: Error: Attach Successful but unable to match item

lookman — Thu, 02 Apr 2020 15:15:00 GMT

Hi Rafael.

Are there any values in the app modeler that should be wild-carded? You mention that when the site is reset, BP is able to find the elements. Possibly something has a specific value that is no longer valid and the modeler cannot find it.

jack

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Jack Look
Sr Product Consultant
Blue Prism
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