topic RE: Login Agent Timing Out in Product Forum

Login Agent Timing Out

MeghanStark — Thu, 04 Mar 2021 21:25:00 GMT

Looking for some help with login agent failing on one of our VMs. Runs fine on 14 other machines, but this one times out after getting the credentials. We are able to RDP into the machine with the credentials, so I'm stumped as to what is causing the timeout. Any guidance is appreciated!

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Meghan Stark
Senior Analyst
Legal&General
America/New_York
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RE: Login Agent Timing Out

KotaSuto1 — Fri, 05 Mar 2021 04:28:00 GMT

Hi,

I haven't met this error, but I found the KB article which has the description.
You may have already checked, but I introduce to you just to be sure.

Why do I get "Error: The operation has timed out" when using Login Agent?
https://portal.blueprism.com/customer-support/support-center#/path/1141034952

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Kota Suto
Japan
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RE: Login Agent Timing Out

Walter.Koller — Fri, 05 Mar 2021 13:56:00 GMT

We get the shown time out error message on our VMs when policy changes haven't been applied.
You might want to check them as well.

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Walter Koller
Solution Manager
Erste Group IT International GmbH
Europe/Vienna
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RE: Login Agent Timing Out

MotheoMotlhaban — Tue, 05 Apr 2022 23:19:00 GMT

Might be the CTRL + ALT + DEL screen that is preventing the login from running successfully.

Check the login agent documentation regarding options you can explore Recommended vs Alternative.

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Motheo Motlhabane
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