topic If you're using the OCR… in Product Forum

Able to read values form Application but value format is not as expected using Surface Automation Concept

NaveenG — Fri, 03 Aug 2018 16:48:00 GMT

Hello All, I reading values form application, for that im using Surface Automation concept. Issue was, Able to get TEXT and NUMBERS from Application but Number format was not in expected wheather text format was expected. Number in application: 81540207 After Reading Value : I315-=1|I|2|I|'? Can any please suggest how i can overcome this issue... regards, Naveen

If you're using the OCR…

John__Carter — Fri, 03 Aug 2018 19:54:00 GMT

If you're using the OCR method then you could experiment with the input parameters https://portal.blueprism.com/documents/guide-reading-text-ocr

Hi John__Carter, Thanks for…

NaveenG — Mon, 06 Aug 2018 10:59:00 GMT

Hi John__Carter, Thanks for input and i will try and let you know. Naveen