https://community.blueprism.com/t5/Product-Forum/Crashing-IE/m-p/73806#M26411 Hi Mark - the windows Event Log might show something. Wed, 14 Dec 2016 19:28:00 GMT John__Carter 2016-12-14T19:28:00Z https://community.blueprism.com/t5/Product-Forum/Crashing-IE/m-p/73805#M26410 I'm building a process that interfaces with a browser-located SAP system, and most of the time, it works. Every now and again, though, IE will just shut and stop the process. I've tried running it in Control Room, and the same thing happen, but the Session Log just says timed out. Is there any way I can look "deeper" into the system and find out what happened? If I can understand what's causing the crash, I can improve my robot to stop it from happening again. Wed, 14 Dec 2016 18:46:00 GMT https://community.blueprism.com/t5/Product-Forum/Crashing-IE/m-p/73805#M26410 mark_a_longden 2016-12-14T18:46:00Z https://community.blueprism.com/t5/Product-Forum/Crashing-IE/m-p/73806#M26411 Hi Mark - the windows Event Log might show something. Wed, 14 Dec 2016 19:28:00 GMT https://community.blueprism.com/t5/Product-Forum/Crashing-IE/m-p/73806#M26411 John__Carter 2016-12-14T19:28:00Z https://community.blueprism.com/t5/Product-Forum/Crashing-IE/m-p/73807#M26412 Hi Mark, If you are using the standard process template as the basis for your solution, I would hope that the retry loop on your sub pages would catch exceptions such as this and close/relaunch/renavigate your SAP appliction successfully to try again. If you are unsure about how to implement retry loops please contact your mentor (lead developer or DEM). Retry loops will not fix the issue you are seeing, but it will at least add the robustness required to cope with it. Thu, 15 Dec 2016 15:56:00 GMT https://community.blueprism.com/t5/Product-Forum/Crashing-IE/m-p/73807#M26412 Denis__Dennehy 2016-12-15T15:56:00Z