https://community.blueprism.com/t5/Product-Forum/How-do-I-format-message-while-sending-using-Outlook-VBO/m-p/74305#M26910 It's expecting HTML formatting. Replace your NewLine() characters with Dave Tue, 25 Sep 2018 21:05:00 GMT david.l.morris 2018-09-25T21:05:00Z https://community.blueprism.com/t5/Product-Forum/How-do-I-format-message-while-sending-using-Outlook-VBO/m-p/74304#M26909 I'm sending a message using 'Send Mail' in outlook VBO but its sending it as plain text by removing all the formatting (i.e. newlines). How can I preserve the formatting?   Thanks in advance. Tue, 25 Sep 2018 20:03:00 GMT https://community.blueprism.com/t5/Product-Forum/How-do-I-format-message-while-sending-using-Outlook-VBO/m-p/74304#M26909 AdnanKhan 2018-09-25T20:03:00Z https://community.blueprism.com/t5/Product-Forum/How-do-I-format-message-while-sending-using-Outlook-VBO/m-p/74305#M26910 It's expecting HTML formatting. Replace your NewLine() characters with Dave Tue, 25 Sep 2018 21:05:00 GMT https://community.blueprism.com/t5/Product-Forum/How-do-I-format-message-while-sending-using-Outlook-VBO/m-p/74305#M26910 david.l.morris 2018-09-25T21:05:00Z https://community.blueprism.com/t5/Product-Forum/How-do-I-format-message-while-sending-using-Outlook-VBO/m-p/74306#M26911 What David said. Good thing is you can write all the text inside two quotation marks ("" "") and have the inside them. You save a lot of "" and &. Thu, 27 Sep 2018 17:09:00 GMT https://community.blueprism.com/t5/Product-Forum/How-do-I-format-message-while-sending-using-Outlook-VBO/m-p/74306#M26911 Johan__Lüning 2018-09-27T17:09:00Z https://community.blueprism.com/t5/Product-Forum/How-do-I-format-message-while-sending-using-Outlook-VBO/m-p/74307#M26912 Ha, that's a great point! ""Text"" & NewLine() & ""Text"" & NewLine() ""Text"" is the worst! Thu, 27 Sep 2018 18:24:00 GMT https://community.blueprism.com/t5/Product-Forum/How-do-I-format-message-while-sending-using-Outlook-VBO/m-p/74307#M26912 david.l.morris 2018-09-27T18:24:00Z