topic Hello, we also lose the… in Product Forum https://community.blueprism.com/t5/Product-Forum/BP-Login-Logout-Agent/m-p/46819#M2718 Hello, we also lose the connection as we login. How do I use the ""unlock""?   Mon, 12 Nov 2018 20:19:00 GMT Wendy__Baptist 2018-11-12T20:19:00Z BP Login/Logout Agent https://community.blueprism.com/t5/Product-Forum/BP-Login-Logout-Agent/m-p/46816#M2715 Hello, we are using login/logout agents for our resources scheduled on specific times. It works fine but sometimes after logout , login agent doesn't work and machine is offline showed in control room - actually we don't know why ? Has anyone ever had this problem? Thanks. Mon, 24 Sep 2018 13:39:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Login-Logout-Agent/m-p/46816#M2715 MaNe 2018-09-24T13:39:00Z We are experiencing the same… https://community.blueprism.com/t5/Product-Forum/BP-Login-Logout-Agent/m-p/46817#M2716 We are experiencing the same issue on almost daily basis.   I'm aware that VMs usually go offline only when Automate.Exe crashes. We have scheduled reboot of our infra every weekend, despite that we see this issue appearing very frequently.  Appreciate any lead/help in identifying the root cause of why Automate.exe is getting crashed so frequently and what are the areas to look into? Fri, 05 Oct 2018 10:17:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Login-Logout-Agent/m-p/46817#M2716 KrishnaDurbha 2018-10-05T10:17:00Z How are you connecting to… https://community.blueprism.com/t5/Product-Forum/BP-Login-Logout-Agent/m-p/46818#M2717 How are you connecting to these VMs? If it's via RDP, we've found that this breaks the Login Agent functionality. I wrote a batch-file workaround to run tsdiscon and ""unlock"" the VM to the desktop session if nobody is connected. Tie this up to a Scheduled Task with a trigger of session disconnects. Just be aware that this will require elevated permissions to run. Wed, 10 Oct 2018 01:07:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Login-Logout-Agent/m-p/46818#M2717 AmiBarrett 2018-10-10T01:07:00Z Hello, we also lose the… https://community.blueprism.com/t5/Product-Forum/BP-Login-Logout-Agent/m-p/46819#M2718 Hello, we also lose the connection as we login. How do I use the ""unlock""?   Mon, 12 Nov 2018 20:19:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Login-Logout-Agent/m-p/46819#M2718 Wendy__Baptist 2018-11-12T20:19:00Z