Learning Edition License issue

Hari — Tue, 17 Dec 2019 10:46:00 GMT

Hi ,

I installed BP Learning edition and activated the license last week . Today i did reinstalled BP and local db.
After that i am trying to activate license but am getting these errors

1 . Error : Error code 0x802: I'm afraid it is not possible to process this licence activation request. Please contact Customer Services citing the error code for support in completing your activation either by RAISING A SUPPORT TICKET or by emailing SUPPORT@BLUEPRISM.COM directly

2. When am trying to login to portal ,

The username HariRam has not been activated or is blocked.

3. Dropped an email but my id is not registered with BP , i dont have access to raise ticket in the customer portal .

Please help me

Thanks !

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HariRam Kannan
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topic Learning Edition License issue in Product Forum

Learning Edition License issue