https://community.blueprism.com/t5/Product-Forum/Excel-File-issue-in-Production/m-p/75268#M27873 Hi Geetha, Alternatively, you can also use start process action in the Utility - Environment object to launch the excel file(this will ensure that any addins present in the file are enable )and then proceed using the attach instance action the MS Excel VBO. Wed, 20 Feb 2019 12:31:00 GMT Sambashiva_RaoT 2019-02-20T12:31:00Z https://community.blueprism.com/t5/Product-Forum/Excel-File-issue-in-Production/m-p/75265#M27870 Hi Folks, We are facing an issue with "Open Excel Work book and Closing Excel Instance" frequently in production. Error in detail stated below. ERROR: Internal : Could not execute code stage because exception thrown by code stage: Open Workbook took more than 30 secs. Current BP version : 6.3 Excel Version : Microsoft Office 365 pro plus OS: Windows Server 2016 We are using the same architecture in Dev environment. But never faced such kind of excel issues. Please help me to resolve the issue ASAP. Tue, 12 Feb 2019 12:17:00 GMT https://community.blueprism.com/t5/Product-Forum/Excel-File-issue-in-Production/m-p/75265#M27870 Geetha_RaniVada 2019-02-12T12:17:00Z https://community.blueprism.com/t5/Product-Forum/Excel-File-issue-in-Production/m-p/75266#M27871 If you have huge file that recalculates something for over 30 secs OR excel throws Alert at you (like ""update external links?"") and waits for input - your need to increase timeout or disable alerts before opening file. Wed, 13 Feb 2019 02:42:00 GMT https://community.blueprism.com/t5/Product-Forum/Excel-File-issue-in-Production/m-p/75266#M27871 AndreyKudinov 2019-02-13T02:42:00Z https://community.blueprism.com/t5/Product-Forum/Excel-File-issue-in-Production/m-p/75267#M27872 Thanks for the response. The file size is in KBs only. If I open the file manually in the nework folder it is not taking 10 seconds also to open the file. But whenever I am working with Bot, it is throwing an exception as ""Open excel taking more than 30 seconds. Tue, 19 Feb 2019 15:14:00 GMT https://community.blueprism.com/t5/Product-Forum/Excel-File-issue-in-Production/m-p/75267#M27872 Geetha_RaniVada 2019-02-19T15:14:00Z https://community.blueprism.com/t5/Product-Forum/Excel-File-issue-in-Production/m-p/75268#M27873 Hi Geetha, Alternatively, you can also use start process action in the Utility - Environment object to launch the excel file(this will ensure that any addins present in the file are enable )and then proceed using the attach instance action the MS Excel VBO. Wed, 20 Feb 2019 12:31:00 GMT https://community.blueprism.com/t5/Product-Forum/Excel-File-issue-in-Production/m-p/75268#M27873 Sambashiva_RaoT 2019-02-20T12:31:00Z