topic Login Agent failure to Login in Product Forum https://community.blueprism.com/t5/Product-Forum/Login-Agent-failure-to-Login/m-p/46918#M2788 <BR />Dear Community<BR /><BR />I believe that I have done all the settings for the Login Agent following the guide, <STRONG><SPAN style="text-decoration: underline;">but failed to automatically log in Windows after the booting sequence.</SPAN></STRONG><BR /><BR /><STRONG>My guess is that the Login Agent RR couldn't even be invoked from the beginning</STRONG> according to the following RR log which is invoked based on the Windows Scheduler.<BR /><BR /><STRONG>Can any one guide me to any check points?</STRONG><BR /><BR /><span class="lia-inline-image-display-wrapper" image-alt="12550.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12719iED337A17349D9468/image-size/large?v=v2&amp;px=999" role="button" title="12550.png" alt="12550.png" /></span><BR /><BR />The corresponding log from Login Agent is as follow:<BR /><span class="lia-inline-image-display-wrapper" image-alt="12551.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12720iDA8B6C08CAF2DB74/image-size/large?v=v2&amp;px=999" role="button" title="12551.png" alt="12551.png" /></span><BR /><SPAN style="text-decoration: underline;"><STRONG>The following is the settings for Login Agent in my environment.</STRONG></SPAN><BR /><BR />1) Do not require ALT+CONTRL+DEL = Enabled<BR /><span class="lia-inline-image-display-wrapper" image-alt="12552.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12721i61AED00BD2EEA585/image-size/large?v=v2&amp;px=999" role="button" title="12552.png" alt="12552.png" /></span><BR />2) Do not display the lock screen = Enabled<BR /><span class="lia-inline-image-display-wrapper" image-alt="12553.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12722iBB2CC37FF92F4E70/image-size/large?v=v2&amp;px=999" role="button" title="12553.png" alt="12553.png" /></span><BR /><BR />3) Login Agent's connection name is exactly same as the one used for Blue Prism runtime resource.<BR /><BR /><span class="lia-inline-image-display-wrapper" image-alt="12554.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12726iA7185C4A8218867A/image-size/large?v=v2&amp;px=999" role="button" title="12554.png" alt="12554.png" /></span><BR />4) The Login Agent Service and Blue Prism Server is up and running.<BR /><span class="lia-inline-image-display-wrapper" image-alt="12555.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12727i93C1AFA1AF897B79/image-size/large?v=v2&amp;px=999" role="button" title="12555.png" alt="12555.png" /></span><BR /><BR />5) Credential settings done.<BR /><BR /><span class="lia-inline-image-display-wrapper" image-alt="12556.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12723iDBB208ED4AF7451F/image-size/large?v=v2&amp;px=999" role="button" title="12556.png" alt="12556.png" /></span><BR /><span class="lia-inline-image-display-wrapper" image-alt="12557.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12724i24051C6CAB754BD4/image-size/large?v=v2&amp;px=999" role="button" title="12557.png" alt="12557.png" /></span><BR /><BR />Your help would be much appreciated.<BR /><BR /><BR />Best regards<BR /><BR />------------------------------<BR />HongJoo Choi<BR />------------------------------<BR /> Thu, 22 Sep 2022 05:14:00 GMT HongJooChoi 2022-09-22T05:14:00Z Login Agent failure to Login https://community.blueprism.com/t5/Product-Forum/Login-Agent-failure-to-Login/m-p/46918#M2788 <BR />Dear Community<BR /><BR />I believe that I have done all the settings for the Login Agent following the guide, <STRONG><SPAN style="text-decoration: underline;">but failed to automatically log in Windows after the booting sequence.</SPAN></STRONG><BR /><BR /><STRONG>My guess is that the Login Agent RR couldn't even be invoked from the beginning</STRONG> according to the following RR log which is invoked based on the Windows Scheduler.<BR /><BR /><STRONG>Can any one guide me to any check points?</STRONG><BR /><BR /><span class="lia-inline-image-display-wrapper" image-alt="12550.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12719iED337A17349D9468/image-size/large?v=v2&amp;px=999" role="button" title="12550.png" alt="12550.png" /></span><BR /><BR />The corresponding log from Login Agent is as follow:<BR /><span class="lia-inline-image-display-wrapper" image-alt="12551.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12720iDA8B6C08CAF2DB74/image-size/large?v=v2&amp;px=999" role="button" title="12551.png" alt="12551.png" /></span><BR /><SPAN style="text-decoration: underline;"><STRONG>The following is the settings for Login Agent in my environment.</STRONG></SPAN><BR /><BR />1) Do not require ALT+CONTRL+DEL = Enabled<BR /><span class="lia-inline-image-display-wrapper" image-alt="12552.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12721i61AED00BD2EEA585/image-size/large?v=v2&amp;px=999" role="button" title="12552.png" alt="12552.png" /></span><BR />2) Do not display the lock screen = Enabled<BR /><span class="lia-inline-image-display-wrapper" image-alt="12553.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12722iBB2CC37FF92F4E70/image-size/large?v=v2&amp;px=999" role="button" title="12553.png" alt="12553.png" /></span><BR /><BR />3) Login Agent's connection name is exactly same as the one used for Blue Prism runtime resource.<BR /><BR /><span class="lia-inline-image-display-wrapper" image-alt="12554.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12726iA7185C4A8218867A/image-size/large?v=v2&amp;px=999" role="button" title="12554.png" alt="12554.png" /></span><BR />4) The Login Agent Service and Blue Prism Server is up and running.<BR /><span class="lia-inline-image-display-wrapper" image-alt="12555.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12727i93C1AFA1AF897B79/image-size/large?v=v2&amp;px=999" role="button" title="12555.png" alt="12555.png" /></span><BR /><BR />5) Credential settings done.<BR /><BR /><span class="lia-inline-image-display-wrapper" image-alt="12556.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12723iDBB208ED4AF7451F/image-size/large?v=v2&amp;px=999" role="button" title="12556.png" alt="12556.png" /></span><BR /><span class="lia-inline-image-display-wrapper" image-alt="12557.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/12724i24051C6CAB754BD4/image-size/large?v=v2&amp;px=999" role="button" title="12557.png" alt="12557.png" /></span><BR /><BR />Your help would be much appreciated.<BR /><BR /><BR />Best regards<BR /><BR />------------------------------<BR />HongJoo Choi<BR />------------------------------<BR /> Thu, 22 Sep 2022 05:14:00 GMT https://community.blueprism.com/t5/Product-Forum/Login-Agent-failure-to-Login/m-p/46918#M2788 HongJooChoi 2022-09-22T05:14:00Z RE: Login Agent failure to Login https://community.blueprism.com/t5/Product-Forum/Login-Agent-failure-to-Login/m-p/46919#M2789 It is a little strange that it is failing just to try to shutdown. This will require more investigation.<BR />Please contact our Support team via ticket so we can review your issue.<BR /><BR />------------------------------<BR />Luis Lopez<BR />Customer Support Engineer English and Spanish<BR />Blue Prism Ltd<BR />------------------------------<BR /> Thu, 22 Sep 2022 14:09:00 GMT https://community.blueprism.com/t5/Product-Forum/Login-Agent-failure-to-Login/m-p/46919#M2789 expertcr 2022-09-22T14:09:00Z