topic RE: Rebooting BOT's in Product Forum

RE: Rebooting BOT's

RahulSurana — Mon, 24 Jun 2019 14:02:00 GMT

Hello All,

We have been rebooting our bot's daily and sometimes we are facing issues when trying to log them back in.. I was just curious if others have had similar problem and whats the best practice and typical cadence others go through when it comes to rebooting the bots.

Thanks in advance for your time and help.

Regards,
Rahul

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Rahul Surana
Director, RPA
CDK Global
America/Chicago
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RE: Rebooting BOT's

Walter.Koller — Tue, 25 Jun 2019 07:46:00 GMT

Hello,

What type of problems are you facing?
Does the LoginAgent starts up?
Does Login process get stuck? or terminated? or finishes successfull but the robot is still not responding?

We scheduled regular login/logout several times a day and after some time it happened the Login process got stuck in pending state if it was started by scheduler.
We could not figure out the reason but solved our issues otherwise and dont do regular login/logut anymore.
We never faced any problems to do login after restarts, giving the workplace enough time to finish the start-up phase though. Sometimes it takes considerably longer for the LoginAgent to appear and be function in Control.

Regards

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Walter Koller
Solution Manager
Erste Group IT International GmbH
Europe/Vienna
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RE: Rebooting BOT's

HarishM2 — Tue, 25 Jun 2019 13:27:00 GMT

Hi Walter

Even we are also following login and logout multiple times a day and it is stuck in pending state if it was started by scheduler, So instead of login and log out you are restarting the machine everytime. How your'e restarting the machine? are you using any code stage to restart or is there any default VBO to restart the machine . Can you elaborate more on that?

Thanks!

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Harish kumar
RPA Developer
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RE: Rebooting BOT's

Walter.Koller — Tue, 25 Jun 2019 13:47:00 GMT

We dont restart or login/logout our workstations on a regularly basis anymore. Our primary issue was an unpredicted behavior of some of our processes when started as unattended execution. We tried to solve this issue with regular login/logout during the day but had to solve some other challenges because of this.
Our primary reason was resolved and we currently dont do any regular restarts or logout anymore.

For restarts we tried to use a modified LoginAgent VBO but it got too complicated because of the priviliges on VB method level.
Therefore we created a simple Execute Process task to run "shutdown" command, which works like a charm for us.
There is another thread exactly about the restart topic with some more details.

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Walter Koller
Solution Manager
Erste Group IT International GmbH
Europe/Vienna
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