https://community.blueprism.com/t5/Product-Forum/Unable-to-spy-IE-download-file-popups/m-p/76588#M29058 Hi, I suggest you read the url to the file from the element and then use the BP object action ""Download File"" stored in ""Utility - File Management"". In that case you will not have to worry about IE pop-ups. Otherwise, I assume that Accessiblity mode should give you some options even though I cannot test it since I do not have IE 9 installed. Mon, 04 Apr 2016 22:03:00 GMT ArchiveUser 2016-04-04T22:03:00Z https://community.blueprism.com/t5/Product-Forum/Unable-to-spy-IE-download-file-popups/m-p/76587#M29057 When I click a link to download a file in IE 9, the browser displays a small popup at the bottom of the page, asking to open/save/cancel. I can't figure out how to interact with that. It's not really a window. It's not really part of the HTML page either. It's something else. I can interact with those popups using Surface Automation. but I want to interact in normal mode or like java script popups (i.e. for Java script popups I created new object & attached window using window title then spied element in window mode.) Mon, 04 Apr 2016 16:28:00 GMT https://community.blueprism.com/t5/Product-Forum/Unable-to-spy-IE-download-file-popups/m-p/76587#M29057 susheel_maurya 2016-04-04T16:28:00Z https://community.blueprism.com/t5/Product-Forum/Unable-to-spy-IE-download-file-popups/m-p/76588#M29058 Hi, I suggest you read the url to the file from the element and then use the BP object action ""Download File"" stored in ""Utility - File Management"". In that case you will not have to worry about IE pop-ups. Otherwise, I assume that Accessiblity mode should give you some options even though I cannot test it since I do not have IE 9 installed. Mon, 04 Apr 2016 22:03:00 GMT https://community.blueprism.com/t5/Product-Forum/Unable-to-spy-IE-download-file-popups/m-p/76588#M29058 ArchiveUser 2016-04-04T22:03:00Z https://community.blueprism.com/t5/Product-Forum/Unable-to-spy-IE-download-file-popups/m-p/76589#M29059 Hi Susheel - it may be that you are not currently attached to the iexplore.exe instance that the pop-up belongs to. Try experimenting with a separate object that treats IE as a windows app to see if you can spy the pop-up using Win32 (red) mode. The message text and buttons etc should be reachable using AA (blue) mode. Wed, 06 Apr 2016 21:05:00 GMT https://community.blueprism.com/t5/Product-Forum/Unable-to-spy-IE-download-file-popups/m-p/76589#M29059 John__Carter 2016-04-06T21:05:00Z https://community.blueprism.com/t5/Product-Forum/Unable-to-spy-IE-download-file-popups/m-p/76590#M29060 Thanks John, Now I am able to spy the pop-up using Win32 && AA mode (i.e. Open, Save, Cancel buttons), after clicking on down arrow of ""Save"" button, it open new popup with 3 button "" 'Save', 'Save As' and 'Save and Open' "", when I am spying those option, BP gives error ""There was an error during the spying operation."" (System.ApplicationException: Error HRESULT E_FAIL has been returned from a call to a COM component. at BluePrism.AMI.clsAMI.Spy(clsElementTypeInfo& elementType, List`1& identifiers) at Automate.frmIntegrationAssistant.HandleSpyOrLaunchClick(Object sender, EventArgs e)) Wed, 06 Apr 2016 21:53:00 GMT https://community.blueprism.com/t5/Product-Forum/Unable-to-spy-IE-download-file-popups/m-p/76590#M29060 susheel_maurya 2016-04-06T21:53:00Z https://community.blueprism.com/t5/Product-Forum/Unable-to-spy-IE-download-file-popups/m-p/76591#M29061 Hi Susheel, I usually do it the way that I send the down arrow through Global Send Key as the position of the buttons is always the same. That should help you to avoid the error message. Z. Fri, 08 Apr 2016 14:45:00 GMT https://community.blueprism.com/t5/Product-Forum/Unable-to-spy-IE-download-file-popups/m-p/76591#M29061 zdenek.kabatek 2016-04-08T14:45:00Z https://community.blueprism.com/t5/Product-Forum/Unable-to-spy-IE-download-file-popups/m-p/76592#M29062 thanks zdenek, I m doing same as you have suggested.. Fri, 08 Apr 2016 17:12:00 GMT https://community.blueprism.com/t5/Product-Forum/Unable-to-spy-IE-download-file-popups/m-p/76592#M29062 susheel_maurya 2016-04-08T17:12:00Z