topic RE: Issue - when I retrieve a form saved as a draft in Interact in Product Forum

Issue - when I retrieve a form saved as a draft in Interact

jhogelp — Fri, 11 Jun 2021 19:59:00 GMT

Hi everybody.

This is happening to me in version 4.2.0, when I retrieve in Interact a form saved as a draft, the value of the date type field is not being retrieved correctly. I thought it was something isolated but I tried again and the same thing happened. I don't know if it's already reported but if someone is using Interact it would be good to confirm the issue.

Regards

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Jhogel Ponne
Senior RPA
Ernst & Young
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RE: Issue - when I retrieve a form saved as a draft in Interact

joefarr — Mon, 14 Jun 2021 08:09:00 GMT

Hi Jhogel

Can you share a screen shot of the issue?

Thanks

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Joe Farr
Product Consultant
Blue Prism Limited
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RE: Issue - when I retrieve a form saved as a draft in Interact

jhogelp — Tue, 15 Jun 2021 01:07:00 GMT

Hi, Joe.

Attached the images, the first ones have to do with the configuration of the date field of the form and the last images when the form is filled out and saved as a draft and then the saved form is selected.

The form is selected, the fields are filled in, a date is selected and it is saved as a draft.

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Jhogel Ponne
Senior RPA
Ernst & Young
America/Panama
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RE: Issue - when I retrieve a form saved as a draft in Interact

joefarr — Wed, 16 Jun 2021 10:37:00 GMT

Hi Jhogel

You are absolutely right, the date field does not save as a draft and I am experiencing the same issue.

I will make sure this gets looked into.

Thanks for letting us know.

Cheers

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Joe Farr
Product Consultant
Blue Prism Limited
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RE: Issue - when I retrieve a form saved as a draft in Interact

jhogelp — Sun, 27 Jun 2021 15:58:00 GMT

Hi, Joe.

No problem. We are here to collaborate with Team Blue Prism.

Regards

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Jhogel Ponne
Senior RPA
Ernst & Young
America/Panama
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RE: Issue - when I retrieve a form saved as a draft in Interact

Kai-RenSpindler — Tue, 04 Oct 2022 15:00:00 GMT

Hi everbody,

is this issue somehow solved?...Cause I am facing this issue also and would like to know how to deal with it...

Thanks and best regards

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Kai-Ren Spindler
Consultant
Natuvion GmbH
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RE: Issue - when I retrieve a form saved as a draft in Interact

joefarr — Wed, 05 Oct 2022 12:05:00 GMT

Hi Kai-Ren

This issue is now resolved. Which version are you using?

Cheers

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Joe Farr
Senior Product Specialist
Blue Prism Limited
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RE: Issue - when I retrieve a form saved as a draft in Interact

Kai-RenSpindler — Wed, 05 Oct 2022 12:25:00 GMT

Hi Joe,

thanks for quick response. I am using Interact 4.6 (the most current version). I have Date-fields for a time-recording but when saved as a draft the entered dates vanish...

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Kai-Ren Spindler
Consultant
Natuvion GmbH
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RE: Issue - when I retrieve a form saved as a draft in Interact

joefarr — Wed, 05 Oct 2022 15:33:00 GMT

Hi Kai-Ren

That's not good!

Can you send a screenshot of the fields on your form so I can? And which format are you setting the Date in?

Cheers

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Joe Farr
Senior Product Specialist
Blue Prism Limited
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RE: Issue - when I retrieve a form saved as a draft in Interact

Kai-RenSpindler — Tue, 11 Oct 2022 16:40:00 GMT

Hi Joe,

sry for taking a while...

Now the Screenshot from the Field-Editing-View:

...and here the screenshot from the frontend-view after saving the draft:

Even though the draft was saved, the entered date (chosen via calender-function) didn`t save (instead the placeholder is showing)...I am using the OS with german settings...

Thanks and best regards,
Kai

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Kai-Ren Spindler
Consultant
Natuvion GmbH
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RE: Issue - when I retrieve a form saved as a draft in Interact

joefarr — Wed, 12 Oct 2022 15:26:00 GMT

Hi Kai

I've tried to recreate this issue but I can't, the draft saves the date for me now. It's probably best to contact Support and they will be able to take a closer look at the issue.

Cheers

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Joe Farr
Senior Product Specialist
Blue Prism Limited
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