topic RE: How to improve unattended mode in Product Forum

How to improve unattended mode

KT — Sat, 04 Nov 2023 12:15:00 GMT

Hi,

My automation is working fine on attended mode that is running inside a VDI. Most of the time i have failures on unattended mode where at random different elements will fail. I use the screenshot method and mostly i can see a white screen. Not sure if the application is in a hang state when unattended. Mostly i used UIA mode on my project. Any pointers on how i can improve it?

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K T
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RE: How to improve unattended mode

harish.mogulluri — Sat, 04 Nov 2023 13:16:00 GMT

Hi KT,

First you need to identify the root acsue of issue.

1) I would suggest to check whether conditional wait stages are present when navigating to the new screen.

2) if you are writing or reading any screen add validation for example reading employer name then validate employer name should not be empty or it has 16 characters some thing like that.

3) if there any failures in unattended identify the element where it is taking time to load the whole page and respond the element in different mode or change the attributes in the element. Since uts unattended I will spy all the different ways before testing and put everything in such a order. Most successful to failure elements.

4) open the logs and also check the screnshot is working in all the cases.

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If I answered your query. Please mark it as the "Best Answer"

Harish Mogulluri
Lead developer
America/New_York TX
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RE: How to improve unattended mode

KT — Sat, 04 Nov 2023 17:31:00 GMT

Hi Harish,

thanks for the feedback. a bit new in BP. Can you give me an example of changing the attributes? For most of them i have only checked what is needed.

what is oops. what can cause a screenshot to not work?

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K T
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RE: How to improve unattended mode

harish.mogulluri — Sat, 04 Nov 2023 18:44:00 GMT

In general if I use UIA mode
I will check UIA Name and UIA Control type and match index but no one can able to tell 100% with out playing around the application you are working.

Sorry I mean to ask you to check Logs there is typo in my previous response

Not sure whether you are using screenshot code from Digital exchange. If not check digital exchange for that.

RE: How to improve unattended mode

KT — Sun, 05 Nov 2023 00:20:00 GMT

Thanks Harish,

Would it be possible that the elements i have chosen works differently on unattended?

I also read about screen resolution. Does this affect UIA mode as well?

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K T
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RE: How to improve unattended mode

harish.mogulluri — Sun, 05 Nov 2023 15:34:00 GMT

Hi K T,

I dont think it will be different attended vs unattended as long as your screen resolution and browser settings are same.

Its ideal to use same screen resolution and other browser settings.

RE: How to improve unattended mode

LeonardoSQueiroz — Sun, 12 Nov 2023 01:14:00 GMT

Hi KT,

Check these 2 articles, apparently similar to what is happening to you:

https://community.blueprism.com/communities/community-home/digestviewer/viewthread?GroupId=145&MessageKey=a390b5bf-4b92-4a1a-a252-69c46e81d174&CommunityKey=3743dbaa-6766-4a4d-b7ed-9a98b6b1 dd01

https://community.blueprism.com/communities/community-home/digestviewer/viewthread?GroupId=145&MID=1575&CommunityKey=3743dbaa-6766-4a4d-b7ed-9a98b6b1dd01&tab=digestviewer

Regards

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Leonardo Soares
Desenvolvedor RPA Líder Técnico
Bridge Consulting
América/Brasil
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