https://community.blueprism.com/t5/Product-Forum/Decipher-checkboxes-issue/m-p/78538#M30553 <P>Hi guys,<STRONG><BR /><BR /></STRONG>I discovered&nbsp; a problem and I am not sure which is the cause. The problem is regarding the Decipher checkboxes - the values which were recognized in Decipher versus the values which arrive in BluePrism.&nbsp;<BR /><STRONG><BR />The correct values</STRONG>&nbsp;which were checked in the Checkboxes fields by the annotator (by me in this case) in the Data Verification after Save and Submit the document, <STRONG>do not always match </STRONG>with the values which arrive in BluePrism.</P> <P>What I observed is that:</P> <UL> <LI>If the annotator is selecting the values from the dropdown without drawing the rectangular until Decipher recognizes the correct values – this is the case in which some of the checkboxes values do not arrive well in BluePrism.</LI> <LI>If the annotator is drawing the rectangular until Decipher will eventually recognize the right fields which were checked on the document, then in BluePrism the values arrive correctly. But I am not sure if this will always be the case.</LI> </UL> <P>Anyhow, if this is the case, then it's not that good, because the annotator will not draw and redraw the rectangular until Decipher recognizes – this could take a lot of time in some cases.</P> <P>&nbsp;</P> <P>Did you have such a case? If you did, how it was handled?<BR />I have to add that I do not have access to the Decipher DB.<BR /><BR />Thank you in advance,&nbsp;<BR />Alexandra</P> <BR /><BR />------------------------------<BR />Alexandra Barbanta<BR />------------------------------ Mon, 07 Nov 2022 08:08:00 GMT AlexandraBarban 2022-11-07T08:08:00Z https://community.blueprism.com/t5/Product-Forum/Decipher-checkboxes-issue/m-p/78538#M30553 <P>Hi guys,<STRONG><BR /><BR /></STRONG>I discovered&nbsp; a problem and I am not sure which is the cause. The problem is regarding the Decipher checkboxes - the values which were recognized in Decipher versus the values which arrive in BluePrism.&nbsp;<BR /><STRONG><BR />The correct values</STRONG>&nbsp;which were checked in the Checkboxes fields by the annotator (by me in this case) in the Data Verification after Save and Submit the document, <STRONG>do not always match </STRONG>with the values which arrive in BluePrism.</P> <P>What I observed is that:</P> <UL> <LI>If the annotator is selecting the values from the dropdown without drawing the rectangular until Decipher recognizes the correct values – this is the case in which some of the checkboxes values do not arrive well in BluePrism.</LI> <LI>If the annotator is drawing the rectangular until Decipher will eventually recognize the right fields which were checked on the document, then in BluePrism the values arrive correctly. But I am not sure if this will always be the case.</LI> </UL> <P>Anyhow, if this is the case, then it's not that good, because the annotator will not draw and redraw the rectangular until Decipher recognizes – this could take a lot of time in some cases.</P> <P>&nbsp;</P> <P>Did you have such a case? If you did, how it was handled?<BR />I have to add that I do not have access to the Decipher DB.<BR /><BR />Thank you in advance,&nbsp;<BR />Alexandra</P> <BR /><BR />------------------------------<BR />Alexandra Barbanta<BR />------------------------------ Mon, 07 Nov 2022 08:08:00 GMT https://community.blueprism.com/t5/Product-Forum/Decipher-checkboxes-issue/m-p/78538#M30553 AlexandraBarban 2022-11-07T08:08:00Z https://community.blueprism.com/t5/Product-Forum/Decipher-checkboxes-issue/m-p/78539#M30554 Alexandra,<BR /><BR />If you are able to re-create this issue consistently, then you should open a case with Blue Prism Technical Support because you may have uncovered a bug.&nbsp; Otherwise, you should try retraining the checkmarks.&nbsp; &nbsp;If these are individual Checkmarks, I draw a region around the outside of the box.&nbsp; If this is a Checkmark group then you must draw a region around all of the boxes and then train in the dialog.<BR /><BR />Hope this helps.<BR /><BR />------------------------------<BR />Matthew Paisley<BR />Sr. Solutions Engineer<BR />Blue Prism<BR />America/New_York<BR />------------------------------<BR /> Wed, 30 Nov 2022 16:45:00 GMT https://community.blueprism.com/t5/Product-Forum/Decipher-checkboxes-issue/m-p/78539#M30554 MattPaisley 2022-11-30T16:45:00Z