https://community.blueprism.com/t5/Product-Forum/How-do-we-work-with-Word-Files-with-Macros/m-p/78856#M30833 <P>&nbsp;I explain myself, using the MS Word VBO, our team manages to open and read the Word Document; but when we need close it, Blue Prism freezes and when it reacts shows an error of Memory Overload. Please help us, how can we work correctly with Word Files with Macros without stopping the process?</P><BR /><BR />------------------------------<BR />Oslien Mesa<BR />Developer<BR />Elumini<BR />America/Rio de Janeiro<BR />------------------------------<BR /> Mon, 05 Aug 2019 13:59:00 GMT OslienMesa 2019-08-05T13:59:00Z https://community.blueprism.com/t5/Product-Forum/How-do-we-work-with-Word-Files-with-Macros/m-p/78856#M30833 <P>&nbsp;I explain myself, using the MS Word VBO, our team manages to open and read the Word Document; but when we need close it, Blue Prism freezes and when it reacts shows an error of Memory Overload. Please help us, how can we work correctly with Word Files with Macros without stopping the process?</P><BR /><BR />------------------------------<BR />Oslien Mesa<BR />Developer<BR />Elumini<BR />America/Rio de Janeiro<BR />------------------------------<BR /> Mon, 05 Aug 2019 13:59:00 GMT https://community.blueprism.com/t5/Product-Forum/How-do-we-work-with-Word-Files-with-Macros/m-p/78856#M30833 OslienMesa 2019-08-05T13:59:00Z https://community.blueprism.com/t5/Product-Forum/How-do-we-work-with-Word-Files-with-Macros/m-p/78857#M30834 Hi Oslien,<BR /><BR />I suggest opening a new ticket and provide the session log and event logs.<BR /><BR /><BR /><BR /><BR />------------------------------<BR />Hossein Azimi<BR />Customer Support Engineer, APAC<BR />Blue Prism<BR />Australia/Sydney<BR />------------------------------<BR /> Mon, 12 Aug 2019 06:31:00 GMT https://community.blueprism.com/t5/Product-Forum/How-do-we-work-with-Word-Files-with-Macros/m-p/78857#M30834 hossein.azimi 2019-08-12T06:31:00Z