https://community.blueprism.com/t5/Product-Forum/installation-error/m-p/78979#M30938 Hi Raj<BR />Did you solve this problem as i have the same ... but my error message is ... the file " is invalid<BR />thanks<BR />Gary B<BR /><BR />------------------------------<BR />Gary Barrett<BR />------------------------------<BR /> Tue, 24 Mar 2020 08:48:00 GMT GaryBarrett 2020-03-24T08:48:00Z https://community.blueprism.com/t5/Product-Forum/installation-error/m-p/78975#M30934 Hi, <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="11052.jpg"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/11225i368830969185FE1A/image-size/large?v=v2&amp;px=999" role="button" title="11052.jpg" alt="11052.jpg" /></span> <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="11053.jpg"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/11223iFA74176609EF6B3A/image-size/large?v=v2&amp;px=999" role="button" title="11053.jpg" alt="11053.jpg" /></span></DIV> </DIV> <BR />I am new to blue prism,<BR />Recently I download and install the Blue Prism 6.6 trail version in my laptop (windows 10)<BR />Installation was successful.<BR /><BR />Now, I try to open the application it show the following error.<BR />(see above screen shots)<BR />----------------------------------------------------------------------------<BR />Ooops<BR />We've encountered an error during installation. There could be a number of factors that caused this - check the error message for more details<BR />You can get help from the community site or the portal.&nbsp;<BR />Until it's fixed we'll show you a cute prism cat..<BR /><SPAN style="display: inline !important; float: none; background-color: transparent; color: #7a7a7a; cursor: text; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">----------------------------------------------------------------------------</SPAN><BR /><BR />The error message is:<BR />Object reference not set to an instance of an object.<BR /><BR />Please help me!!!<BR /><BR />------------------------------<BR />Arun Raj<BR />------------------------------<BR /> Thu, 12 Dec 2019 23:21:00 GMT https://community.blueprism.com/t5/Product-Forum/installation-error/m-p/78975#M30934 ArunRaj 2019-12-12T23:21:00Z https://community.blueprism.com/t5/Product-Forum/installation-error/m-p/78976#M30935 I suggest you reinstall Blue Prism<BR /><BR />------------------------------<BR />Gopal Bhaire<BR />Analyst<BR />Accenture<BR />------------------------------<BR /> Fri, 13 Dec 2019 06:19:00 GMT https://community.blueprism.com/t5/Product-Forum/installation-error/m-p/78976#M30935 GopalBhaire 2019-12-13T06:19:00Z https://community.blueprism.com/t5/Product-Forum/installation-error/m-p/78977#M30936 Thanks for your reply!<BR /><BR />I already tried re-installation but no result.<BR />same issue happened when open application after re-installation.<BR /><BR />------------------------------<BR />Arun Raj<BR />------------------------------<BR /> Fri, 13 Dec 2019 08:44:00 GMT https://community.blueprism.com/t5/Product-Forum/installation-error/m-p/78977#M30936 ArunRaj 2019-12-13T08:44:00Z https://community.blueprism.com/t5/Product-Forum/installation-error/m-p/78978#M30937 Hi Arun, did you manage to fix this? If yes, may I know how you solved it? I'm facing the same problem.<BR />Thanks<BR />Raj<BR /><BR />------------------------------<BR />Raj Neelam<BR />------------------------------<BR /> Wed, 12 Feb 2020 18:55:00 GMT https://community.blueprism.com/t5/Product-Forum/installation-error/m-p/78978#M30937 RajNeelam 2020-02-12T18:55:00Z https://community.blueprism.com/t5/Product-Forum/installation-error/m-p/78979#M30938 Hi Raj<BR />Did you solve this problem as i have the same ... but my error message is ... the file " is invalid<BR />thanks<BR />Gary B<BR /><BR />------------------------------<BR />Gary Barrett<BR />------------------------------<BR /> Tue, 24 Mar 2020 08:48:00 GMT https://community.blueprism.com/t5/Product-Forum/installation-error/m-p/78979#M30938 GaryBarrett 2020-03-24T08:48:00Z https://community.blueprism.com/t5/Product-Forum/installation-error/m-p/78980#M30939 all sorted... thanks<BR />Gary B<BR /><BR />------------------------------<BR />Gary Barrett<BR />------------------------------<BR /> Wed, 25 Mar 2020 14:10:00 GMT https://community.blueprism.com/t5/Product-Forum/installation-error/m-p/78980#M30939 GaryBarrett 2020-03-25T14:10:00Z