topic RE: Unable to Receive the Trial Key in Product Forum

Unable to Receive the Trial Key

DanJan — Sun, 22 May 2022 22:56:00 GMT

Hello,

I am trying to access the Blue Prism Trial version. It said that downloading the trial version (the newest one available) would send me the key to activate it, yet I haven't heard anything. Re-Downloaded the software, checked the spam folder and double-checked if I entered the correct E-mail. What could be the problem?

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Dan Jan
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RE: Unable to Receive the Trial Key

devneetmohanty07 — Sun, 22 May 2022 23:21:00 GMT

Hi Dan,

Once you download the Blue Prism Learning Edition, generally you should be expecting an email from: digitalworker@blueprism.com

The email might take some time to get sent to your registered email ID. But if still after waiting for sometime you are not able to receive that email then I would suggest you to drop an email to the Blue Prism support team at: support@blueprism.com

They should be able to help you out with it.

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Hope it helps you out and if my solution resolves your query, then please mark it as the 'Best Answer' so that the others members in the community having similar problem statement can track the answer easily in future

Regards,
Devneet Mohanty
Intelligent Process Automation Consultant | Sr. Consultant - Automation Developer,
Wonderbotz India Pvt. Ltd.
Blue Prism Community MVP | Blue Prism 7x Certified Professional
Website: https://devneet.github.io/
Email: devneetmohanty07@gmail.com

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RE: Unable to Receive the Trial Key

DanJan — Mon, 23 May 2022 08:27:00 GMT

Thank you for the answer.

Received the keys this morning.

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Dan Jan
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