https://community.blueprism.com/t5/Product-Forum/BP-Free-trial-installation/m-p/79102#M31052 Just remove these two applications:<BR /><IMG src="https://eucattachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NzA0MzMzMjcyMSwiZG9tYWluIjoiYmx1ZXByaXNtZXUuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjQ5MDIwNn0.Xdt5MzRoJwE-w_TmGKQ1IUw2885k1YtXEonQOaov1xA" class="img-responsive" data-mce-hlimagekey="1fe81d3e-0874-ca7a-a8e6-4ea9a20984bf" data-mce-hlselector="#ReplyInline_ba7802c76a164819be901a2e2ec74c05-tinyMce" /><BR /><BR />------------------------------<BR />Luis Lopez<BR />Customer Support Engineer English and Spanish<BR />Blue Prism Ltd<BR />------------------------------<BR /> Mon, 20 Jul 2020 13:45:00 GMT expertcr 2020-07-20T13:45:00Z https://community.blueprism.com/t5/Product-Forum/BP-Free-trial-installation/m-p/79101#M31051 Hi there,<BR />I have used the 30 days free trial on my laptop, and now my wife is looking to do the same on the same laptop.&nbsp;<BR />BP and the required DB are installed already on the laptop.Can you please tell me what do I need to do to completely delete folders and start fresh.<BR />It happened before that I ran into installation issues when I tried to do that for the second time on the same device. So I had to completely format the hard drive for the installation to work and I do not want to go through this again.<BR />So, can you please let me know how to completely delete BP and DB so that I can start with fresh installation.<BR /><BR />Thank you,<BR />Ali<BR /><BR />------------------------------<BR />Ali Naser<BR />------------------------------<BR /> Wed, 15 Jul 2020 12:47:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Free-trial-installation/m-p/79101#M31051 AliNaser 2020-07-15T12:47:00Z https://community.blueprism.com/t5/Product-Forum/BP-Free-trial-installation/m-p/79102#M31052 Just remove these two applications:<BR /><IMG src="https://eucattachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NzA0MzMzMjcyMSwiZG9tYWluIjoiYmx1ZXByaXNtZXUuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjQ5MDIwNn0.Xdt5MzRoJwE-w_TmGKQ1IUw2885k1YtXEonQOaov1xA" class="img-responsive" data-mce-hlimagekey="1fe81d3e-0874-ca7a-a8e6-4ea9a20984bf" data-mce-hlselector="#ReplyInline_ba7802c76a164819be901a2e2ec74c05-tinyMce" /><BR /><BR />------------------------------<BR />Luis Lopez<BR />Customer Support Engineer English and Spanish<BR />Blue Prism Ltd<BR />------------------------------<BR /> Mon, 20 Jul 2020 13:45:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Free-trial-installation/m-p/79102#M31052 expertcr 2020-07-20T13:45:00Z