topic RE: Why do I get "Failed to start server – Database connection is not configured correctly" when try to start the Blue Prism Server Service from BPServer in Product Forum

Why do I get "Failed to start server – Database connection is not configured correctly" when try to start the Blue Prism Server Service from BPServer

JuniorNyanga — Fri, 22 Nov 2019 15:28:00 GMT

This could be because you have installed the Learning Edition. This is a limited edition of the product and it doesn't come with the Blue Prism Server component.
The key features that are provided by the Blue Prism Application server include;

Marshalling all connectivity between all Blue Prism component and the database
Provision of the Secure Credential Store
Data encryption and decryption capabilities
Scheduled process execution.

The above-listed feature and only available on a fully licensed Enterprise Edition. If you would like to purchase a license, please follow this link our Digital Exchange https://digitalexchange.blueprism.com/dx/entry/3439/solution/blue-prisms-connected-rpa-solution

------------------------------
Junior Nyanga
Software Support Engineer
Blueprism
Europe/London
------------------------------

RE: Why do I get "Failed to start server – Database connection is not configured correctly" when try to start the Blue Prism Server Service from BPServer

MatsOlsson — Wed, 27 Nov 2019 15:35:00 GMT

I am having the same problem, trying to start the server on a virtual machine.
It is running on an enterprise license.

The drop-down to select "Database Connection" is empty.
If I start Blue Prism normally, I can see both the local BP database and the SQLExpress server I set up.
Both of them work when using the normal Blue Prism application.

------------------------------
Mats Olsson
------------------------------

RE: Why do I get "Failed to start server – Database connection is not configured correctly" when try to start the Blue Prism Server Service from BPServer

JuniorNyanga — Mon, 02 Dec 2019 05:38:00 GMT

If you are running Blue Prism on an enterprise license and are having this problem, please raise a support ticket via the portal, https://portal.blueprism.com/customer-support/support-center#/path/, and one of our Support Engineers will be able to assist you.

------------------------------
Junior Nyanga
Software Support Engineer
Blueprism
Europe/London
------------------------------