https://community.blueprism.com/t5/Product-Forum/Cannot-Login/m-p/79750#M31590 <DIV><SPAN>Hi Arjun M,</SPAN></DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> <DIV><SPAN>Could you give more details? Are you trying to log in to the Blue Prism desktop app? Have you already configured the database?</SPAN></DIV> <DIV><SPAN></SPAN></DIV> <DIV><SPAN>Regards.</SPAN></DIV><BR /><BR />------------------------------<BR />Leonardo Soares<BR />RPA Developer Tech Leader<BR />Bridge Consulting<BR />América/Brazil<BR />------------------------------<BR /> Sat, 02 Dec 2023 21:47:00 GMT LeonardoSQueiroz 2023-12-02T21:47:00Z https://community.blueprism.com/t5/Product-Forum/Cannot-Login/m-p/79749#M31589 <P>In every installation guides and videos, they window for setting the username and password for the software are shown except for me. Even after so many attempts through different accounts. When I tried to give portal credentials also, they are saying incorrect password and username.&nbsp;</P> <P></P><BR /><BR />------------------------------<BR />Arjun M<BR />------------------------------<BR /> Sat, 02 Dec 2023 19:51:00 GMT https://community.blueprism.com/t5/Product-Forum/Cannot-Login/m-p/79749#M31589 ArjunM 2023-12-02T19:51:00Z https://community.blueprism.com/t5/Product-Forum/Cannot-Login/m-p/79750#M31590 <DIV><SPAN>Hi Arjun M,</SPAN></DIV> <DIV><SPAN>&nbsp;</SPAN></DIV> <DIV><SPAN>Could you give more details? Are you trying to log in to the Blue Prism desktop app? Have you already configured the database?</SPAN></DIV> <DIV><SPAN></SPAN></DIV> <DIV><SPAN>Regards.</SPAN></DIV><BR /><BR />------------------------------<BR />Leonardo Soares<BR />RPA Developer Tech Leader<BR />Bridge Consulting<BR />América/Brazil<BR />------------------------------<BR /> Sat, 02 Dec 2023 21:47:00 GMT https://community.blueprism.com/t5/Product-Forum/Cannot-Login/m-p/79750#M31590 LeonardoSQueiroz 2023-12-02T21:47:00Z