topic Freeze when open action Blueprism in Product Forum

Freeze when open action Blueprism

EDIEDI — Wed, 25 May 2022 14:52:00 GMT

I am currently working with Blueprism 7.0.1

Every time i am trying to create a process using action Blueprism freeze for several seconds I've trying the followin solution :

Restart my computer
Restart Blueprism Database
Repare Blueprism
Reinstall Blueprism

------------------------------
EDI EDI
------------------------------

RE: Freeze when open action Blueprism

ewilson — Thu, 26 May 2022 11:18:00 GMT

Hi @EDIEDI,

Id recommend opening a ticket with support. Below are some questions they may ask.

Do you have some sort of virus scanning software that might be at play here (i.e. scanning different executables and libraries as they are loaded into memory)?

Does this happen every time you open Process Studio or just for the first process? What about Object Studio? Does it experience the same behavior?

Cheers,

------------------------------
Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
------------------------------

RE: Freeze when open action Blueprism

EDIEDI — Thu, 26 May 2022 19:30:00 GMT

@ewilson
Thank you for your quick replay
For the first point i will verify the security software
And for the second point Yes it's happening with Object Studio even if there's only one process and happening with Action

Cheers

------------------------------
EDI EDI
------------------------------