https://community.blueprism.com/t5/Product-Forum/can-t-create-an-account-on-pearson-vue/m-p/80183#M31952 <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="11195.jpg"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/11365iCED8438DC875E69A/image-size/large?v=v2&amp;px=999" role="button" title="11195.jpg" alt="11195.jpg" /></span>Hi,<BR />I have trouble when i want to create an account for pearson vue to register an exam, it said"if the details are correct, it didn't match", but i think my portal id is Purenb666, and i have called the pearson vue, she said blue prism didn't exist purenb666. i can't schedule for my exam now, could someone help to deal with this situation? thanks a lot.<BR />sincerely,<BR />wenqing cao</DIV><BR /><BR />------------------------------<BR />Wenqing Cao<BR />------------------------------<BR /> Mon, 02 Mar 2020 16:10:00 GMT WenqingCao 2020-03-02T16:10:00Z https://community.blueprism.com/t5/Product-Forum/can-t-create-an-account-on-pearson-vue/m-p/80183#M31952 <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="11195.jpg"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/11365iCED8438DC875E69A/image-size/large?v=v2&amp;px=999" role="button" title="11195.jpg" alt="11195.jpg" /></span>Hi,<BR />I have trouble when i want to create an account for pearson vue to register an exam, it said"if the details are correct, it didn't match", but i think my portal id is Purenb666, and i have called the pearson vue, she said blue prism didn't exist purenb666. i can't schedule for my exam now, could someone help to deal with this situation? thanks a lot.<BR />sincerely,<BR />wenqing cao</DIV><BR /><BR />------------------------------<BR />Wenqing Cao<BR />------------------------------<BR /> Mon, 02 Mar 2020 16:10:00 GMT https://community.blueprism.com/t5/Product-Forum/can-t-create-an-account-on-pearson-vue/m-p/80183#M31952 WenqingCao 2020-03-02T16:10:00Z https://community.blueprism.com/t5/Product-Forum/can-t-create-an-account-on-pearson-vue/m-p/80184#M31953 Hi Wenqing, <BR /><BR />If you are still not able to create an account with Pearson Vue after contacting them, please email training@blueprism.com, providing your portal ID, first name, last name, and name of the exam you wish to sit.<BR /><BR />Also, there is a step-by-step guide on Sitting an Exam on the Blue Prism Portal under University -&gt; Certification -&gt; Certification Policies:<BR /><A href="https://portal.blueprism.com/system/files/documents/Blue%20Prism%20Certification%20-%20Sitting%20an%20Exam_2.pdf" target="_blank" rel="noopener">https://portal.blueprism.com/system/files/documents/Blue%20Prism%20Certification%20-%20Sitting%20an%20Exam_2.pdf</A><BR /><BR />------------------------------<BR />Patrick Aucoin<BR />Senior Product Consultant<BR />Blue Prism<BR />------------------------------<BR /> Tue, 03 Mar 2020 19:25:00 GMT https://community.blueprism.com/t5/Product-Forum/can-t-create-an-account-on-pearson-vue/m-p/80184#M31953 PatrickAucoin 2020-03-03T19:25:00Z