topic RE: How to set Screen Resolution while using scheduler (login agent)?? in Product Forum

How to set Screen Resolution while using scheduler (login agent)??

YogeshSharma1 — Tue, 02 Aug 2022 06:42:00 GMT

Hi BP Community,

I have a query related to BP, the default screen resolution on the VM we are using for BP is 1920*1080. However, BP changes it to 1136 * 435 while using logging agent (automated run from the scheduler).
Is their any way we can login to 1920*1080 screen resolution while using logging agent from scheduler.?
Kindly help!

Thanks,
Yogesh Sharma

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Yogesh Sharma
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RE: How to set Screen Resolution while using scheduler (login agent)??

shashank.kumar280 — Tue, 02 Aug 2022 07:32:00 GMT

Hi Yogesh,

Can you check with your IT team what's the default resolution of the VM as BP login agent does not change the resolution. Also if you are using a machine with resolution of 1920*1080 that you use to RDP to the VM, then the VM takes that resolution by default during your RDP session unless you change that in the RDP wizard.

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Shashank Kumar
DX Integrations Partner Consultant
Blue Prism
Singapore
+6581326707
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RE: How to set Screen Resolution while using scheduler (login agent)??

YogeshSharma1 — Tue, 02 Aug 2022 07:47:00 GMT

Hi Shashank,

I have checked with the IT Team and we got the below response and while logging in to VM without scheduler(Login Agent) we are getting the resolution as 1920*1080.

IT Team Response - "From OS end the resolution of VM is already 1920*1080, even we cannot change or switch the resolution(the option is greyed out), because it is already set to 1920*1080 by group policy which you required it, could you please check with the Blue Prism application vendor once"

Regards,
Yogesh Sharma

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Yogesh Sharma
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RE: How to set Screen Resolution while using scheduler (login agent)??

RavshanSharipov — Tue, 02 Aug 2022 07:56:00 GMT

Hi Yogesh,

I had the same issue, just add a task in Task Scheduler to trigger PowerShell command at any log on.

Regards,

Ravshan

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Ravshan Sharipov
Tester
AusnetServices
Australia/Melbourne
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RE: How to set Screen Resolution while using scheduler (login agent)??

johnwild — Tue, 02 Aug 2022 15:56:00 GMT

Hi,

I also had the same issue. Ravshan's solution is great if you can access PowerShell (some companies limit access to it). If that doesn't work, I'd recommend asking your IT teams to change the resolution within the VM specifications itself (usually stored alongside other specifications like CPU, RAM, etc) rather than at OS or GP level.

Kindest regards,

John

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John Wilding
Robotic Architect
ReAssure Ltd
Europe/London
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RE: How to set Screen Resolution while using scheduler (login agent)??

YogeshSharma1 — Wed, 03 Aug 2022 10:09:00 GMT

Hi Ravshan,

Thank you for your response. I asked my IT Team to do as advised above by you. However, it didn't work. Please let me know if any specific setting required in this PowerShell Command. Kindly, Refer below snip.

Thanks,

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Yogesh Sharma
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RE: How to set Screen Resolution while using scheduler (login agent)??

RavshanSharipov — Wed, 03 Aug 2022 23:34:00 GMT

Hi Yogesh,

There are no special settings. Just make sure the command can be run under the bot account.
This command may not work during an RDP session, but it does work in a session created by the Login Agent.

I use the Get Screen Resolution action (Utility - Environment VBO) to check the current resolution before continuing with the main process.

Regards,
Ravshan

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Ravshan Sharipov
Tester
AusnetServices
Australia/Melbourne
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RE: How to set Screen Resolution while using scheduler (login agent)??

shashank.kumar280 — Thu, 04 Aug 2022 08:15:00 GMT

Hi Folks,

I have added a new action in the Utility - Environment VBO to Set Screen Resolution

Link to asset https://digitalexchange.blueprism.com/dx/entry/3439/solution/utility---environment

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Shashank Kumar
DX Integrations Partner Consultant
Blue Prism
Singapore
+6581326707
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RE: How to set Screen Resolution while using scheduler (login agent)??

Neel1 — Thu, 04 Aug 2022 11:29:00 GMT

Hello Shashank - Will this VBO override the GPO setting as well for Screen resolution?

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Neeraj Kumar
Technical Architect
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RE: How to set Screen Resolution while using scheduler (login agent)??

YogeshSharma1 — Thu, 04 Aug 2022 12:10:00 GMT

Thank you so much Ravshan, this really helped me. It is now working in 1920 * 1080 screen resolution.

Thank you once again!

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Yogesh Sharma
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RE: How to set Screen Resolution while using scheduler (login agent)??

shashank.kumar280 — Fri, 05 Aug 2022 07:46:00 GMT

Hi Neeraj,

It runs a PowerShell command to change the resolution for the current logged in user. So if logged in user has access to run the command then it should work.

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Shashank Kumar
DX Integrations Partner Consultant
Blue Prism
Singapore
+6581326707
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RE: How to set Screen Resolution while using scheduler (login agent)??

kgupta — Mon, 12 Dec 2022 04:32:00 GMT

Hi @shashank.kumar280, does the new "Set Screen Resolution" action work for VM based RR without a physical display attached?

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Thanks,
Kapil Gupta
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RE: How to set Screen Resolution while using scheduler (login agent)??

shashank.kumar280 — Mon, 12 Dec 2022 06:25:00 GMT

Hi @kapil Gupta Yes I had tested it on a VM.

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Shashank Kumar
DX Integrations Partner Consultant
Blue Prism
Singapore
+6581326707
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RE: How to set Screen Resolution while using scheduler (login agent)??

BalramsinghK_S — Tue, 25 Apr 2023 12:23:00 GMT

Hi Yogesh, I am also facing similar issue could you please let us know the solution for overcome the resolution issue in the VM

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Balramsingh K S
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RE: How to set Screen Resolution while using scheduler (login agent)??

harish.mogulluri — Tue, 25 Apr 2023 12:37:00 GMT

Hello balramsingh

As mentioned above the first thing is to check
1) whether bot able to access powershellwith the existing account
2) by using utility environment vbo( get the latest vbo from digital exchange)
https://digitalexchange.blueprism.com/dx/entry/3439/solution/utility---environment
3) create a test proces
A) add the action to get resolution( just change the resolution manually on the vm )
B) if the resolution is not what it supposed to be then use set resolution action for the same vbo.
C)check the resolution again by using get resolution action
Test this process running from control room.

If you satisfied the result implement these on the desired process or create a separate process and run frequently based on organization GPO .

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If I answered your query. Please mark it as the "Best Answer"

Harish M
Lead developer
America/New_York TX
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RE: How to set Screen Resolution while using scheduler (login agent)??

harish.mogulluri — Tue, 25 Apr 2023 12:42:00 GMT

In addition to that as mentioned in the early response you can use windows task manager or create a batch file and keep it on start up folder.

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-----------------------
If I answered your query. Please mark it as the "Best Answer"

Harish M
Lead developer
America/New_York TX
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RE: How to set Screen Resolution while using scheduler (login agent)??

BalramsinghK_S — Tue, 25 Apr 2023 12:59:00 GMT

Hi Harish, Thks for the response, resolution cant be modified in the VM manually also tried the utility which is not working already tried as the powershell script execution is prohibited in the org

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Balramsingh K S
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RE: How to set Screen Resolution while using scheduler (login agent)??

Jrwork — Tue, 25 Apr 2023 13:10:00 GMT

There is a code in C# that changes the size of the screen and you can add it to your robot's flow, this code was developed by a dev here in the community, I can share it with you;

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José Francisco Bezerra Nunes Júnior
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RE: How to set Screen Resolution while using scheduler (login agent)??

harish.mogulluri — Tue, 25 Apr 2023 13:24:00 GMT

Hi balaramsingh

As other member mentioned you can try c# also able to do in python or vb.net

I doubt even trying to change the settings through programmatically will not work.

You might need to check with the infrastructure team whether they are able to update the settings for the vms.

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If I answered your query. Please mark it as the "Best Answer"

Harish M
Lead developer
America/New_York TX
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RE: How to set Screen Resolution while using scheduler (login agent)??

BalramsinghK_S — Tue, 25 Apr 2023 14:15:00 GMT

Thks Jose, I already tried the coding didnt help as the issue still persist.

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Balramsingh K S
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