https://community.blueprism.com/t5/Product-Forum/Reading-a-Marked-Exception-from-Support-Queue/m-p/80875#M32534 You can reattempt an exception item - this can either be done by setting up the queue to have a number of attempts >1 or by manually forcing a retry via the Queue Management GUI. The number of attempts option is usually not required if best practice exception handling has been implemented - using the Blue Prism Process Template that all users should always be using. You could potentially create a process that uses the Work Queue internal object actions to read all exception items within a date range and create a new replica queue item (using add to queue) for each one. Wed, 28 Dec 2016 14:48:00 GMT Denis__Dennehy 2016-12-28T14:48:00Z https://community.blueprism.com/t5/Product-Forum/Reading-a-Marked-Exception-from-Support-Queue/m-p/80874#M32533 Hi Friends, Can we reprocess a record in queue which is already is in marked as exception ,by retrieving the record and process it as mark completed . Is it possible. Thanks Tue, 27 Dec 2016 19:12:00 GMT https://community.blueprism.com/t5/Product-Forum/Reading-a-Marked-Exception-from-Support-Queue/m-p/80874#M32533 LokeshRaj1 2016-12-27T19:12:00Z https://community.blueprism.com/t5/Product-Forum/Reading-a-Marked-Exception-from-Support-Queue/m-p/80875#M32534 You can reattempt an exception item - this can either be done by setting up the queue to have a number of attempts >1 or by manually forcing a retry via the Queue Management GUI. The number of attempts option is usually not required if best practice exception handling has been implemented - using the Blue Prism Process Template that all users should always be using. You could potentially create a process that uses the Work Queue internal object actions to read all exception items within a date range and create a new replica queue item (using add to queue) for each one. Wed, 28 Dec 2016 14:48:00 GMT https://community.blueprism.com/t5/Product-Forum/Reading-a-Marked-Exception-from-Support-Queue/m-p/80875#M32534 Denis__Dennehy 2016-12-28T14:48:00Z https://community.blueprism.com/t5/Product-Forum/Reading-a-Marked-Exception-from-Support-Queue/m-p/80876#M32535 Hi Iraj, There are two major ways of doing this: 1. set the 'Maximum attempts' in the queue properties for that specific queue to be more that 1. 2. Use the 'internal - work queues' BO to get all items marked with exception, lock the specific item ID and later on mark them as completed. Tue, 10 Jan 2017 17:10:00 GMT https://community.blueprism.com/t5/Product-Forum/Reading-a-Marked-Exception-from-Support-Queue/m-p/80876#M32535 TimMorthorst1 2017-01-10T17:10:00Z