topic License activation issue in Product Forum

License activation issue

GayathriVishnub — Wed, 25 Dec 2019 20:55:00 GMT

Hey!

I've activated my Blue Prism License previously before a month. As, I forgot my database connection I had to reset my database so my license got deleted from the learning edition of Blue prism software. I don't have the previous activation code. So, how can my license get activated again? Is there any way I can activate my license again? Please can anyone help me with this as soon as possible.

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Gayathri Vishnubhotla
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RE: License activation issue

chris.strong — Tue, 07 Jan 2020 12:32:00 GMT

Hello Gayathri,

A Blue Prism license can only be activated once, which is why you are receiving the error when attempting to activate the same license a second time.

However, the good news is you can request a new Blue Prism Learning Edition license from the Digital Exchange.

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Chris Strong
Product Manager
Blue Prism
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