topic RE: No pages or toolbar in learning edition in Product Forum

No pages or toolbar in learning edition

BernadetteStroe — Fri, 28 Aug 2020 23:25:00 GMT

Hi there. I reached the part of the training where you have to import the release file, load the queue, then run. The toolbar and page did not show up. I also created a test process but the page with the start and end functions did not load. Can you please help me resolve this?

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B. Stroeder
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RE: No pages or toolbar in learning edition

SamStone — Tue, 01 Sep 2020 13:24:00 GMT

Hi Bernadette,

Are you able to share a screenshot of what this looks like for you?

Kind regards,

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Sam Stone
CoE Build Lead
Blue Prism
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RE: No pages or toolbar in learning edition

BernadetteStroe — Tue, 01 Sep 2020 19:27:00 GMT

Hi Sam. I asked in the University community as well. With Madhur's help, and a new licence (huge thanks to Ruth for responding quickly) I was able to start the application correctly yesterday. The issue was with my laptop which had disabled admin rights for my safety. I assumed I had admin rights as the owner. I had to go through cmd and jump through a few hoops to set up an admin user on my machine. Then I uninstalled and started fresh as that user with a new licence and everything went smoothly.

One thing though...the instructions from licence to activation code could be clearer. You guys need to look into that pronto!

Thanks for checking in.

Bernadette

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Bernadette Stroeder
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RE: No pages or toolbar in learning edition

SamStone — Wed, 02 Sep 2020 15:10:00 GMT

Glad you got it sorted!

I'll see if I can get anything done to improve those codes.

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Sam Stone
CoE Build Lead
Blue Prism
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