topic HUB final configuration - error in Product Forum https://community.blueprism.com/t5/Product-Forum/HUB-final-configuration-error/m-p/81028#M32656 Hi,<BR />I finalised all installation parts for HUB and I encountered issue once I tried to open website.<BR />I have all certs added.<BR />Any idea why I cannot access to hub.local website&nbsp;<BR /><span class="lia-inline-image-display-wrapper" image-alt="23219.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/23354iFD126810279D927C/image-size/large?v=v2&amp;px=999" role="button" title="23219.png" alt="23219.png" /></span><BR /><span class="lia-inline-image-display-wrapper" image-alt="23220.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/23356i8F791304A7256C4E/image-size/large?v=v2&amp;px=999" role="button" title="23220.png" alt="23220.png" /></span><BR /><span class="lia-inline-image-display-wrapper" image-alt="23221.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/23357i78435EC21B83C17A/image-size/large?v=v2&amp;px=999" role="button" title="23221.png" alt="23221.png" /></span><BR /><BR />------------------------------<BR />Martyna Nagla<BR />Senior RPA Developer<BR />------------------------------<BR /> Wed, 16 Nov 2022 18:07:00 GMT MartynaNagla 2022-11-16T18:07:00Z HUB final configuration - error https://community.blueprism.com/t5/Product-Forum/HUB-final-configuration-error/m-p/81028#M32656 Hi,<BR />I finalised all installation parts for HUB and I encountered issue once I tried to open website.<BR />I have all certs added.<BR />Any idea why I cannot access to hub.local website&nbsp;<BR /><span class="lia-inline-image-display-wrapper" image-alt="23219.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/23354iFD126810279D927C/image-size/large?v=v2&amp;px=999" role="button" title="23219.png" alt="23219.png" /></span><BR /><span class="lia-inline-image-display-wrapper" image-alt="23220.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/23356i8F791304A7256C4E/image-size/large?v=v2&amp;px=999" role="button" title="23220.png" alt="23220.png" /></span><BR /><span class="lia-inline-image-display-wrapper" image-alt="23221.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/23357i78435EC21B83C17A/image-size/large?v=v2&amp;px=999" role="button" title="23221.png" alt="23221.png" /></span><BR /><BR />------------------------------<BR />Martyna Nagla<BR />Senior RPA Developer<BR />------------------------------<BR /> Wed, 16 Nov 2022 18:07:00 GMT https://community.blueprism.com/t5/Product-Forum/HUB-final-configuration-error/m-p/81028#M32656 MartynaNagla 2022-11-16T18:07:00Z RE: HUB final configuration - error https://community.blueprism.com/t5/Product-Forum/HUB-final-configuration-error/m-p/81029#M32657 In order to troubleshoot a generic error message like this, additional information about the environment, Hub log files, and context for what you've already tried is likely going to be needed to provide a recommendation. As helpful as this Community can be with technical issues, working backwards to find the reason for a generic Hub error like this here is probably not the most efficient way to get assistance with this. If you haven't already opened a ticket, I would recommend <A href="https://portal.blueprism.com/customer-support/how-can-i-get-help-customer-support" target="_blank" rel="noopener">opening a Support ticket</A> so we could help with resolving this error there, providing necessary initial information like the version of Hub you're using, the O/S and additional components' version info, any Hub logs (<A href="http://portal.blueprism.com/customer-support/support-center#/path/1718602342" target="_blank" rel="noopener">outlined in this KB</A>), and the background info on steps you've already taken prior to receiving this error.<BR /><BR />------------------------------<BR />Steve Boggs<BR />Senior Product Support Engineer<BR />Blue Prism<BR />Austin, TX<BR />------------------------------<BR /> Wed, 16 Nov 2022 20:47:00 GMT https://community.blueprism.com/t5/Product-Forum/HUB-final-configuration-error/m-p/81029#M32657 steven.boggs 2022-11-16T20:47:00Z RE: HUB final configuration - error https://community.blueprism.com/t5/Product-Forum/HUB-final-configuration-error/m-p/81030#M32658 Hello Martyna,<BR />Normally we will get this type of error if .NET libraries are not installed properly.&nbsp;<BR />Can you try the below link, it may resolve the error.<BR /><BR /><A href="https://portal.blueprism.com/customer-support/support-center#/path/Installation-Platform/Security/Authentication-Server/1705205232/How-do-I-fix-500-19-Internal-ServerError-when-opening-Authentication-Server.htm" target="_blank" rel="noopener">Support Center | Blue Prism Portal</A><BR /><span class="lia-inline-image-display-wrapper" image-alt="23209.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/23344i9924544D7A1B3212/image-size/large?v=v2&amp;px=999" role="button" title="23209.png" alt="23209.png" /></span><BR /> <DIV style="position: absolute; display: none; z-index: 16777271;"></DIV><BR /><BR />------------------------------<BR />Ram Prasad Gajula<BR />Tech Lead<BR />EY<BR />Bangalore<BR />------------------------------<BR /> Fri, 18 Nov 2022 06:50:00 GMT https://community.blueprism.com/t5/Product-Forum/HUB-final-configuration-error/m-p/81030#M32658 ramprasad.gajula 2022-11-18T06:50:00Z RE: HUB final configuration - error https://community.blueprism.com/t5/Product-Forum/HUB-final-configuration-error/m-p/81031#M32659 I tried and no result - authentication.local works fine, hub.local not<BR /><span class="lia-inline-image-display-wrapper" image-alt="23213.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/23348iE17BECA8FB0D2A24/image-size/large?v=v2&amp;px=999" role="button" title="23213.png" alt="23213.png" /></span><BR /><span class="lia-inline-image-display-wrapper" image-alt="23214.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/23352iB992668268178072/image-size/large?v=v2&amp;px=999" role="button" title="23214.png" alt="23214.png" /></span><BR /><BR />------------------------------<BR />Martyna Nagla<BR />Senior RPA Developer<BR />------------------------------<BR /> Fri, 18 Nov 2022 11:42:00 GMT https://community.blueprism.com/t5/Product-Forum/HUB-final-configuration-error/m-p/81031#M32659 MartynaNagla 2022-11-18T11:42:00Z