How to address application collapse

EricLi — Thu, 26 Dec 2019 02:49:00 GMT

Recently I am suffering application collapse. Robot randomly encounter stoppage by application run down. This stoppage do not throw out exception but hung up at certain stage. I have to login resource to stop the application manually. This issue seldom happens when manual operating, but frequently on robot. Application administrator do not give well suggestion. Has somebody experienced similar issue? How can I address this kind of issue by robot?

This is the collapse screen.

------------------------------
Eric Li
Operation Analysis
AIG
Asia/Hong_Kong
------------------------------

RE: How to address application collapse

KaranSareen — Wed, 01 Jan 2020 22:39:00 GMT

Hello Eric

Hope you are doing good!

In the case when the end application hangs (or stops responding), you can have a look at the following setting in the Application Modeller where you can specify the time after which object will throw an exception.

I hope you'll find this information helpful.

------------------------------
Karan Sareen
Solution Support Engineer
Blueprism
Australia/Sydney
------------------------------

topic RE: How to address application collapse in Product Forum

How to address application collapse

RE: How to address application collapse