Blue Prism application crashes while running process

Siebede_Boer — Mon, 04 May 2020 07:51:00 GMT

Hello,
I am running a process repeatedly and Blue prism runtime is after various times crashing with below error.
On the machine with Windows 10 Enterprise I don't see any problem; memory and cpu is normal.
How can I prevent this error?

The error in the event viewer is:
Application: Automate.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at System.Data.OleDb.DataSourceWrapper.InitializeAndCreateSession(System.Data.OleDb.OleDbConnectionString, System.Data.OleDb.SessionWrapper ByRef)
at System.Data.OleDb.OleDbConnectionInternal..ctor(System.Data.OleDb.OleDbConnectionString, System.Data.OleDb.OleDbConnection)
at System.Data.OleDb.OleDbConnectionFactory.CreateConnection(System.Data.Common.DbConnectionOptions, System.Data.Common.DbConnectionPoolKey, System.Object, System.Data.ProviderBase.DbConnectionPool, System.Data.Common.DbConnection)
at System.Data.ProviderBase.DbConnectionFactory.CreateConnection(System.Data.Common.DbConnectionOptions, System.Data.Common.DbConnectionPoolKey, System.Object, System.Data.ProviderBase.DbConnectionPool, System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions)
at System.Data.ProviderBase.DbConnectionFactory.CreateNonPooledConnection(System.Data.Common.DbConnection, System.Data.ProviderBase.DbConnectionPoolGroup, System.Data.Common.DbConnectionOptions)
at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(System.Data.Common.DbConnection, System.Threading.Tasks.TaskCompletionSource`1<System.Data.ProviderBase.DbConnectionInternal>, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal, System.Data.ProviderBase.DbConnectionInternal ByRef)
at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(System.Data.Common.DbConnection, System.Data.ProviderBase.DbConnectionFactory, System.Threading.Tasks.TaskCompletionSource`1<System.Data.ProviderBase.DbConnectionInternal>, System.Data.Common.DbConnectionOptions)
at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(System.Data.Common.DbConnection, System.Data.ProviderBase.DbConnectionFactory, System.Threading.Tasks.TaskCompletionSource`1<System.Data.ProviderBase.DbConnectionInternal>, System.Data.Common.DbConnectionOptions)
at System.Data.ProviderBase.DbConnectionInternal.OpenConnection(System.Data.Common.DbConnection, System.Data.ProviderBase.DbConnectionFactory)
at System.Data.OleDb.OleDbConnection.Open()
at Schada_Claims_Read_Object.Get_Polis_Data(System.String, System.Decimal, System.Data.DataTable ByRef)

Exception Info: System.Reflection.TargetInvocationException
at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
at System.Reflection.RuntimeMethodInfo.Invoke(System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
at BluePrism.AutomateProcessCore.Compilation.MethodInvoker.InvokeMethod(System.Object, System.String, BluePrism.AutomateProcessCore.clsArgument[], BluePrism.AutomateProcessCore.clsArgument[])
at BluePrism.AutomateProcessCore.clsCompilerRunner.Execute(BluePrism.AutomateProcessCore.Stages.clsCodeStage, BluePrism.AutomateProcessCore.clsArgumentList, BluePrism.AutomateProcessCore.clsArgumentList, System.String ByRef)
at BluePrism.AutomateProcessCore.Stages.clsCodeStage.Execute(System.Guid ByRef)
at BluePrism.AutomateProcessCore.clsProcess.RunStep(BluePrism.AutomateProcessCore.clsProcessBreakpointInfo ByRef, Boolean)
at BluePrism.AutomateProcessCore.clsProcess.RunAction(RunActions, BluePrism.AutomateProcessCore.clsProcessBreakpointInfo ByRef, Boolean)
at BluePrism.AutomateProcessCore.clsVBO.DoDoAction(System.String, BluePrism.AutomateProcessCore.clsProcessStage, BluePrism.AutomateProcessCore.clsArgumentList, BluePrism.AutomateProcessCore.clsArgumentList ByRef)
at BluePrism.AutomateProcessCore.clsBusinessObject.DoAction(System.String, BluePrism.AutomateProcessCore.clsProcessStage, BluePrism.AutomateProcessCore.clsArgumentList, BluePrism.AutomateProcessCore.clsArgumentList ByRef)
at BluePrism.AutomateProcessCore.Stages.clsActionStage.Execute(System.Guid ByRef)
at BluePrism.AutomateProcessCore.clsProcess.RunStep(BluePrism.AutomateProcessCore.clsProcessBreakpointInfo ByRef, Boolean)
at BluePrism.AutomateProcessCore.clsProcess.RunAction(RunActions, BluePrism.AutomateProcessCore.clsProcessBreakpointInfo ByRef, Boolean)
at BluePrism.AutomateProcessCore.clsProcess.RunAction(RunActions)
at BluePrism.AutomateAppCore.RunnerRecord.RunnerMethod()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()

Thanks,

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Siebe de Boer
Administrator
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RE: Blue Prism application crashes while running process

John__Carter — Mon, 04 May 2020 08:30:00 GMT

It could be that it's something the process is doing, but please raise a ticket with the Support team and provide them with as much detail as possible for them to help you.

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John Carter
Professional Services
Blue Prism
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topic RE: Blue Prism application crashes while running process in Product Forum

Blue Prism application crashes while running process

RE: Blue Prism application crashes while running process