https://community.blueprism.com/t5/Product-Forum/MS-Outlook-VBO/m-p/82129#M33605 Message Body of the mail format in New upgraded MS outlook VBO is coming in different format. we have used the HTML format coding to code the message body and for us the mail is coming in correct format but the customer is sending the mail screen shot which is in different format. Is this Outlook format issue or New VBO settings.   Thanks is in advance! Thu, 13 Sep 2018 13:16:00 GMT NavaneethanSubr 2018-09-13T13:16:00Z https://community.blueprism.com/t5/Product-Forum/MS-Outlook-VBO/m-p/82129#M33605 Message Body of the mail format in New upgraded MS outlook VBO is coming in different format. we have used the HTML format coding to code the message body and for us the mail is coming in correct format but the customer is sending the mail screen shot which is in different format. Is this Outlook format issue or New VBO settings.   Thanks is in advance! Thu, 13 Sep 2018 13:16:00 GMT https://community.blueprism.com/t5/Product-Forum/MS-Outlook-VBO/m-p/82129#M33605 NavaneethanSubr 2018-09-13T13:16:00Z