topic RE: How to fix Resource Not Connected in blue prism trial version in Product Forum

How to fix Resource Not Connected in blue prism trial version

debosreesinha — Wed, 25 Mar 2020 04:19:00 GMT

Hi All,
I am new to BP and started using 30day trial version of BP 6.7.
I was in following Blue Prism Foundation Training and tried to publish a process from Studio.
But, when I checked in Control Room, it seems my Resource is not connected.

Can someone pls help me with this?
Is there any limitations of control room in terms of BP Trial version?

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debosree sinha
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RE: How to fix Resource Not Connected in blue prism trial version

SylvainDombes — Wed, 25 Mar 2020 15:22:00 GMT

Hi,
Same problem for me .
i would love to fix it !

thanks

sylvain

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Sylvain Dombes
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RE: How to fix Resource Not Connected in blue prism trial version

Carl__Carter — Wed, 25 Mar 2020 15:44:00 GMT

Hi,

There could be a few reasons why this is happening, so let's start with the simplest to check.

Access Blue Prism > System > Settings
Ensure that the Start a personal Runtime Resource on this machine when users sign in to Blue Prism is checked
Close all session of Blue Prism
Open Task Manager
In the Processes tab, Look for any sessions of Automate.exe; End Task for each of the found sessions
Open Blue Prism and Sign In

Is the Resource PC available in Control Room (this may take a few seconds to connect and you may need to Refresh Control Room)?

If not, do you see Blue Prism Resource PC in the icon area of the Windows Taskbar?

Regards,

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Carl Carter
Developer Program Manager
Blue Prism
Europe/London
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RE: How to fix Resource Not Connected in blue prism trial version

debosreesinha — Wed, 25 Mar 2020 16:10:00 GMT

Thanks a lot ! Appreciate your help.Resource is showing connected now.

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debosree sinha
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