topic RE: Installation Error in Product Forum

Installation Error

AsitabhaDeb — Tue, 19 May 2020 19:01:00 GMT

Hi All,

This is Dev and I am new in BP community. I am facing an error when trying to Sign in in BP . After enter ID & Password I got an error "Login failed. Incorrect ID or Password. I have created new ID & Password. Please help me to fix this issue. Below screenshots for your ref.

Regards,
Deb

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Asitabha Deb
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RE: Installation Error

max.elopre — Wed, 20 May 2020 05:08:00 GMT

Hi Asitabha,

Make sure you can login as the default "admin" account and then just re-create your account.

Best,

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Max Elopre
Technical Consultant
Chicago IL
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RE: Installation Error

AsitabhaDeb — Wed, 20 May 2020 05:36:00 GMT

Hi Max,

Thnks for reply. You mean, I need to create user name "admin"?. I have created user name "asitabha_deb". will it be obsolate

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Asitabha Deb
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RE: Installation Error

AsitabhaDeb — Wed, 20 May 2020 05:38:00 GMT

Hi Max,

Please refer below screenshots.

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Asitabha Deb
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RE: Installation Error

max.elopre — Wed, 20 May 2020 06:22:00 GMT

Hi Asitabha,

Please check this install guide:
https://bpdocs.blueprism.com/bp-6-7/en-us/Guides/Installing/installation.htm?tocpath=Installation%7C_____0
Login for the first time using the default credentials:
Username: admin
Password: admin
Follow the onscreen instructions to change the administrator password.

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Max Elopre
Technical Consultant
Chicago IL
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