Unable to reset password

NikitaSatpathy — Thu, 07 Mar 2024 05:21:00 GMT

I am unable to login to blueprism app using the below. There is no option to reset password as well. Please advise how to reset password.

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Nikita Satpathy
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RE: Unable to reset password

faheemsd — Thu, 07 Mar 2024 07:43:00 GMT

Dear Nikita,

To reset the Blue Prism password, you typically need access to the Blue Prism database where user credentials are stored. Here's a general approach to reset a password in Blue Prism:

Access Database: Log in to the Blue Prism database using appropriate database management tools such as SQL Server Management Studio for SQL Server databases or MySQL Workbench for MySQL databases.
Locate User Table: Identify the table in the Blue Prism database that stores user information. This table usually contains columns like Username, Password, and other user-related fields.
Update Password: Write and execute a SQL query to update the password for the user whose password needs to be reset. For example:
```
sq1
UPDATE Users
SET Password = 'new_password'
WHERE Username = 'username';
```
Replace 'new_password' with the desired new password and 'username' with the username of the user whose password you want to reset.
Commit Changes: After executing the SQL query, commit the changes to the database to ensure that the password update is applied.
Notify User: Inform the user whose password was reset about their new password. It's a good practice to use temporary passwords that users must change upon their next login for security reasons.
Test: Test the new password to ensure that the reset was successful, and that the user can log in to Blue Prism with the updated credentials.

Please go trough this link as well

https://www.youtube.com/watch?v=qNy4Yw7lysw

Please use the below query to reset the password of blue prism.

set salt='bWBTNqWrvq6RbQnns5PpF+Kt7V1gVS97F6R5iZIxV6M=',
hash='9XkueyLzhbhRUMoKedsN3l7ChDmfS811IDymP8ZCEv8='where
userid=(select userid from BPAUser where username='admin')
and active=1;

This query will reset the blue prism password provided the username is "admin"

------------------------------
SYED FAHEEM
RPA Lead
Arab Financial Services
Manama
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Unable to reset password

RE: Unable to reset password