topic RE: Can we trigger process from Hub Control Room Plugin? in Product Forum

Can we trigger process from Hub Control Room Plugin?

Tejaskumar_Darji — Fri, 26 Aug 2022 08:48:00 GMT

Can we trigger the process from Hub Control Room Plugin?

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If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
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RE: Can we trigger process from Hub Control Room Plugin?

ramprasad.gajula — Fri, 26 Aug 2022 12:21:00 GMT

Hi Tejas,
I think it won't possible in v4.6 only schedules possible.

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Ram Prasad Gajula
Tech Lead
EY
Bangalore
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RE: Can we trigger process from Hub Control Room Plugin?

AbhishekKumar1 — Fri, 26 Aug 2022 12:26:00 GMT

Hi,

Well I can't find any option to run as you can see its pending but no option is there in control room to Start it.

You can create schedules, modify but you can't run. Web based control room mainly used for monitor schedule, Queues, digital worker health but unfortunately you can't run it as far as I explored this functionality.

Regards,

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Abhishek Kumar
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RE: Can we trigger process from Hub Control Room Plugin?

chris.strong — Fri, 26 Aug 2022 12:36:00 GMT

Hello,

Within the Hub Control Room, the running / stopping of automations is all through Schedules currently. We have not extended yet with the capability to run ad-hoc processes that are not modelled as a workflow within a schedule.

Background:

Schedules is probably the incorrect word to use now within Blue Prism, because it indicates it must always be run on a clock. In reality, the vast majority of automations are modelled as a multi-task workflow where each task runs 1 (or more) Blue Prism defined RPA processes. A Schedule is the Blue Prism concept to set that up, even though the workflow does not have to run based on a clock, as we also trigger via APIs or people selecting to "run now".

At one point during the development of Version 7, we looked to change the terminology to be more reflective of what a Schedule now is, but for consistency, we choose to keep the current terminology (for now).

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Chris Strong
Product Manager
Blue Prism
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RE: Can we trigger process from Hub Control Room Plugin?

Tejaskumar_Darji — Tue, 30 Aug 2022 16:13:00 GMT

Thanks, Chris for clarifying that.

We can't run an ad-hoc process directly for now but we can clone, and modify existing schedules to make a process run directly from Hub without going to BP.

------------------------------
If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
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RE: Can we trigger process from Hub Control Room Plugin?

chris.strong — Tue, 30 Aug 2022 16:40:00 GMT

Hello @Tejaskumar_Darji

That's right.

My question back is: Why do you want to run ad-hoc individual processes?

Reason for asking:

Knowing "why" helps us to better understand why you (and other customers) require a capability so we can deliver better solutions in future.

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Chris Strong
Product Manager
Blue Prism
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RE: Can we trigger process from Hub Control Room Plugin?

Tejaskumar_Darji — Thu, 01 Sep 2022 13:28:00 GMT

Hi Chris,

There are scenarios where we need to run some maintenance process and they are not on a specified scheduled time. Depending on real-time conditions we run them.

Also, users may want to run it in an ad-hoc manner in a lower environment considering that Hub would not be just used for Prod environments on a large scale.

So having an option to run in an ad-hoc manner similar to what we do in BP Control Room would be helpful.

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If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
------------------------------

RE: Can we trigger process from Hub Control Room Plugin?

chris.strong — Fri, 02 Sep 2022 16:19:00 GMT

Thank you @Tejaskumar_Darji

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Chris Strong
Product Manager
Blue Prism
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Re: Can we trigger process from Hub Control Room Plugin?

Neel1 — Thu, 25 Sep 2025 09:25:48 GMT

Hey @chris.strong - Checking with you after 3 year on same topic if there is plan to integrate this ask

[ How to run Pending process in Hub based control room]

[ How to start a new session for a process against a resource - Ad-hoc Run]

I am using Hub based Control room for v7.3.1 with Hub v4.7 but could not found option to run the Process.

Re: Can we trigger process from Hub Control Room Plugin?

chris.strong — Thu, 25 Sep 2025 13:27:15 GMT

Hello @Neel1

Hub Control Room does not enable you to run ad-hoc sessions, we now have an additional solution in the portfolio that I think better serves our customers…

Since I last posted on this thread in 2022, we have released Next Generation Control Center which enables you to monitor and manage your digital workforce, including the ability to run ad-hoc RPA Processes. Control Center also introduces dynamic worker allocation and Automation Flows with different starting triggers, including time-based schedules and Work Queue triggers.

Control Center supports the digital worker orchestration all our customers:

Next Gen Hybrid Cloud RPA; and
Blue Prism Cloud and Blue Prism Enterprise (7.4.1+) when connected with Automation Orchestrator (powered by Next Gen)

I trust you’ll find this a better solution to meet your needs

Kind regards

Chris Strong

Senior Product Manager, Next Gen RPA

SS&C Blue Prism

Re: Can we trigger process from Hub Control Room Plugin?

Neel1 — Thu, 25 Sep 2025 14:24:45 GMT

hey @chris.strong - Thanks for your reply. Next gen is still far for us and many of customer i believe.

also, Can you help in answering few queries-

1. isn't Hub based control room based on Blue Prism API so BP API has this feature but Hub based control room does not have?

also, shall i assume from your reply that this feature will not be added in hub based control room in future ? trying to get insight on future of hub based control room.

Re: Can we trigger process from Hub Control Room Plugin?

chris.strong — Thu, 25 Sep 2025 16:02:49 GMT

Hi @Neel1

I’m away until next week, I’ve responded to your questions below.

Next Gen is still far for us and many of customer I believe.
- Automation Orchestrator (powered by Next Gen) unlocks the digital worker orchestration capabilities to Blue Prism Enterprise, without the need to migrate to Next Gen (I.e. stay with Blue Prism Enterprise).
- I would encourage you to look at Automation Orchestrator (powered by Next Gen), which is available today.
Isn't Hub Control Room based on Blue Prism API so BP API has this feature, but Hub Control Room does not have?
- Yes, by design the Hub Control Room uses the same BPE API that we make available for external consumption too. That was a deliberate choice I was involved with to enforce us to provide a really good API for external consumption.
- You are correct, the Blue Prism API does support the ability to create a session, add startup properties and run a session.
- There is not the capability within the Hub Control Room User Interface to manually run an ad-hoc session (the APIs are available, the UI is not in that product)
Shall I assume from your reply that this feature will not be added in hub-based control room in future?
- Any forward looking guidance comes with the usual roadmap disclaimer.
  1. We publish our forward-looking guidance through the roadmap, roughly every 6 months. The last presentation, we did not state we would be incorporating the ability to run ad-hoc sessions in Hub Control Room.
- Notes:
  1. Any changes that went into Hub Control Room require installation and update.
  2. Whereas, Automation Orchestrator (powered by Next Gen), gives you access to Next Gen Control Center, which is web-based and automatically updated roughly every two weeks and already includes the ability to manually run ad-hoc RPA Processes. Updates to Control Center do not require updates to digital workers or Blue Prism Enterprise.

ROADMAP DISCLAIMER

The information in this email is CONFIDENTIAL AND PROPRIETARY to SS&C Blue Prism and may not be disclosed without the prior written consent of SS&C Blue Prism. The roadmap in this presentation provides an outline of our product plans and is provided for INFORMATIONAL PURPOSES ONLY. It’s general in nature and should not be construed as a binding commitment by SS&C Blue Prism. SS&C Blue Prism makes no guarantee of any kind regarding the information provided in this presentation. Please do not rely on this information in making any purchase decision. The timing of development, release and implementation for any product, feature or functionality, including any upgrades to SS&C Blue Prism products and services, shall be decided at SS&C Blue Prism’s sole discretion and is subject to change.

The commercial structure and licensing model for any item listed on this roadmap should be discussed separately with your SS&C Blue Prism representative. Any feature, functionality, product or service on this roadmap may or may not require a fee separate from other SS&C Blue Prism fees.

Hopefully gives you somethings to think about

Thank you for the questions

Kind regards

Chris Strong

Senior Product Manager - Next Gen RPA

SS&C Blue Prism