https://community.blueprism.com/t5/Product-Forum/BP-Internal-Execution-Timeout-Expired-Error/m-p/83652#M34897 <P>Hello,&nbsp;</P> <P>After moving to BP 7.1, we started seeing lots of exceptions (in 1000s) due to "Execution Timeout Expired" error on random queue actions. This is happening only on internal objects actions like Queue actions - Mark Completed, Mark Exception, Update Status, Tag Items, Get Next Item, etc.&nbsp;</P> <P><span class="lia-inline-image-display-wrapper" image-alt="23709.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/23842i43174C9866CB8C9B/image-size/large?v=v2&amp;px=999" role="button" title="23709.png" alt="23709.png" /></span></P> <P></P> <P>Has anyone experienced this issue in BP v7.1 and above? Appreciate if anyone can share some insight and solution to this issue.&nbsp;</P> <P><SPAN style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><!-- [if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f"> <v:stroke joinstyle="miter"/> <v:formulas> <v:f eqn="if lineDrawn pixelLineWidth 0"/> <v:f eqn="sum @0 1 0"/> <v:f eqn="sum 0 0 @1"/> <v:f eqn="prod @2 1 2"/> <v:f eqn="prod @3 21600 pixelWidth"/> <v:f eqn="prod @3 21600 pixelHeight"/> <v:f eqn="sum @0 0 1"/> <v:f eqn="prod @6 1 2"/> <v:f eqn="prod @7 21600 pixelWidth"/> <v:f eqn="sum @8 21600 0"/> <v:f eqn="prod @7 21600 pixelHeight"/> <v:f eqn="sum @10 21600 0"/> </v:formulas> <v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect"/> <o:lock v:ext="edit" aspectratio="t"/> </v:shapetype><v:shape id="Picture_x0020_2" o:spid="_x0000_i1025" type="#_x0000_t75" alt="" style='width:1009.5pt;height:24pt'> <v:imagedata src="file:///C:/Users/mehtah/AppData/Local/Temp/1/msohtmlclip1/01/clip_image001.png" o:href="cid:image002.png@01DA6C07.2EF1CB60"/> </v:shape><![endif]--><!-- [if !vml]--><span class="lia-inline-image-display-wrapper" image-alt="23710.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/23843iF08957C0541F655A/image-size/large?v=v2&amp;px=999" role="button" title="23710.png" alt="23710.png" /></span><BR /><!--[endif]--></SPAN></P><BR /><BR />------------------------------<BR />Harshil Mehta<BR />------------------------------<BR /> Mon, 04 Mar 2024 21:09:00 GMT harshilcibc 2024-03-04T21:09:00Z https://community.blueprism.com/t5/Product-Forum/BP-Internal-Execution-Timeout-Expired-Error/m-p/83652#M34897 <P>Hello,&nbsp;</P> <P>After moving to BP 7.1, we started seeing lots of exceptions (in 1000s) due to "Execution Timeout Expired" error on random queue actions. This is happening only on internal objects actions like Queue actions - Mark Completed, Mark Exception, Update Status, Tag Items, Get Next Item, etc.&nbsp;</P> <P><span class="lia-inline-image-display-wrapper" image-alt="23709.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/23842i43174C9866CB8C9B/image-size/large?v=v2&amp;px=999" role="button" title="23709.png" alt="23709.png" /></span></P> <P></P> <P>Has anyone experienced this issue in BP v7.1 and above? Appreciate if anyone can share some insight and solution to this issue.&nbsp;</P> <P><SPAN style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><!-- [if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f"> <v:stroke joinstyle="miter"/> <v:formulas> <v:f eqn="if lineDrawn pixelLineWidth 0"/> <v:f eqn="sum @0 1 0"/> <v:f eqn="sum 0 0 @1"/> <v:f eqn="prod @2 1 2"/> <v:f eqn="prod @3 21600 pixelWidth"/> <v:f eqn="prod @3 21600 pixelHeight"/> <v:f eqn="sum @0 0 1"/> <v:f eqn="prod @6 1 2"/> <v:f eqn="prod @7 21600 pixelWidth"/> <v:f eqn="sum @8 21600 0"/> <v:f eqn="prod @7 21600 pixelHeight"/> <v:f eqn="sum @10 21600 0"/> </v:formulas> <v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect"/> <o:lock v:ext="edit" aspectratio="t"/> </v:shapetype><v:shape id="Picture_x0020_2" o:spid="_x0000_i1025" type="#_x0000_t75" alt="" style='width:1009.5pt;height:24pt'> <v:imagedata src="file:///C:/Users/mehtah/AppData/Local/Temp/1/msohtmlclip1/01/clip_image001.png" o:href="cid:image002.png@01DA6C07.2EF1CB60"/> </v:shape><![endif]--><!-- [if !vml]--><span class="lia-inline-image-display-wrapper" image-alt="23710.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/23843iF08957C0541F655A/image-size/large?v=v2&amp;px=999" role="button" title="23710.png" alt="23710.png" /></span><BR /><!--[endif]--></SPAN></P><BR /><BR />------------------------------<BR />Harshil Mehta<BR />------------------------------<BR /> Mon, 04 Mar 2024 21:09:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Internal-Execution-Timeout-Expired-Error/m-p/83652#M34897 harshilcibc 2024-03-04T21:09:00Z https://community.blueprism.com/t5/Product-Forum/BP-Internal-Execution-Timeout-Expired-Error/m-p/83653#M34898 <P>It sounds like your database is having performance issues. I'd recommend creating a ticket so the support team can advise you.</P><BR /><BR />------------------------------<BR />John Carter<BR />Blue Prism<BR />------------------------------<BR /> Tue, 05 Mar 2024 10:18:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Internal-Execution-Timeout-Expired-Error/m-p/83653#M34898 John__Carter 2024-03-05T10:18:00Z https://community.blueprism.com/t5/Product-Forum/BP-Internal-Execution-Timeout-Expired-Error/m-p/83654#M34899 <P>Hi Harshil,</P> <P></P> <P>In addition to that make sure Clear the old Logs Storage and Queue Data, if your org having large processes that are consuming more Logs storage.</P> <P>And the logging levels of most running sessions (Exp.- Login agents) on Robots to error only so that storage consumption will reduce.</P><BR /><BR />------------------------------<BR />Srihari <BR />RPA Developer<BR />------------------------------<BR /> Thu, 07 Mar 2024 02:45:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Internal-Execution-Timeout-Expired-Error/m-p/83654#M34899 KodiSrihari 2024-03-07T02:45:00Z https://community.blueprism.com/t5/Product-Forum/BP-Internal-Execution-Timeout-Expired-Error/m-p/83655#M34900 <P>Hi Srihari,&nbsp;</P> <P>We have large processes and environment due to which DB fill very fast. However, our database gets weekly cleanup done. Based on my past experience session logs shouldn't have any such impact. At least it wasn't happening in previous BP versions. This wasn't an issue when we were on BP 6.8 until last year. Nothing much has changed since we moved to BP 7.1 other than BP version.&nbsp;</P> <P>We have raised BP ticket, but no firm solution as of now. v7 seems to have lot of infra constraints - specially for large environments like ours.&nbsp;</P> <P>Regards,</P> <P>Harshil</P><BR /><BR />------------------------------<BR />Harshil Mehta<BR />------------------------------<BR /> Thu, 07 Mar 2024 14:40:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Internal-Execution-Timeout-Expired-Error/m-p/83655#M34900 harshilcibc 2024-03-07T14:40:00Z https://community.blueprism.com/t5/Product-Forum/BP-Internal-Execution-Timeout-Expired-Error/m-p/83656#M34901 <P>Thanks for your explanation, Harshil, i believe Blue Prism Support team will come with a resolution for this issue.</P><BR /><BR />------------------------------<BR />Srihari <BR />RPA Developer<BR />------------------------------<BR /> Fri, 08 Mar 2024 03:51:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Internal-Execution-Timeout-Expired-Error/m-p/83656#M34901 KodiSrihari 2024-03-08T03:51:00Z