topic RE: Personally, I always in Product Forum

Unable to spy a pop-up

Anonymous — Thu, 14 Jul 2016 20:22:00 GMT

Hi, we're trying to spy a window popup in an internet based program to close it down and continue. When the popup "pops up", there is no way of spying it in Blue Prism. The only possible way is in accessibility mode, but that always brings the following error message after it says unable to spy: System.ApplicationException: The window spied was not found in the model at BluePrism.AMI.clsAMI.Spy(clsElementTypeInfo& elementType, List`1& identifiers) at Automate.frmIntegrationAssistant.HandleSpyOrLaunchClick(Object sender, EventArgs e) The popups seem to be contained within the program itself and don't open a new tab/window or process in task manager. Therefore, we're not able to attach to this popup itself (unless there's another way of doing this?} There is also no way to access any source code for the popup as it opens in front of the original program and right clicking/F12 dev tools is unavailable. At the minute a temporary fix is in place using surface automation but we'd rather not rely on this for when it is put into development. Anyone come across this type of problem before in their own programs or think of any ways to fix? Thanks all.

Try un-maximising IE and

John__Carter — Mon, 18 Jul 2016 15:32:00 GMT

Try un-maximising IE and sliding the pop-up paste the edge of the main window before you spy - sometimes this can enable the Win32 (red) spy mode to 'see' a pop-up. Failing that, it might be best to create a second object to handle the pop-up. IE can create multiple instances of iexplore.exe, and pop-ups tend to belong to the main window exe, whereas the web app itself will belong to another iexplore.exe. When you try to make BP use an element from another exe you can get errors.

I've successfully used the

JamesBarrett — Fri, 22 Jul 2016 18:08:00 GMT

I've successfully used the second method that John refers to, i.e. create a separate object for the pop-up. Seems to work perfectly fine

Hi James,

Anonymous — Wed, 27 Jul 2016 15:27:00 GMT

Hi James, we are also getting the same issue. but we are unable to capture this. Can you please tell me the second object of type windows application or web application? Please tell me the steps creating the second object to capture the popup? Do we need to create the second object as shared object for the existing object or all together as new windows object or web application object? Thanks in advance.

Hi James,

Anonymous — Fri, 26 Aug 2016 17:34:00 GMT

Hi James, Any update on this... Much Appritiated for the help. -Sri

Create the second object as

John__Carter — Fri, 26 Aug 2016 21:38:00 GMT

Create the second object as separate from the first, and maybe call it IE Win32. In App Modeller choose the 'windows application' and 'attach' options, and treat IE as a thick client, not a web app.

Hi All,

Ravindersaini — Fri, 02 Sep 2016 18:42:00 GMT

Hi All, You can use the same object. We need to attach to the pop up.so while attaching to the pop-up window pass the window title and child index as 1. Then you can spy it and perform required actions. I have attached the screenshot as well, Regards, Ravinder Singh

Hi,

ShreyansNahar — Thu, 29 Sep 2016 21:32:00 GMT

Hi, I tried creating the object, but it is not working. Can someone please explain a little more?

Hi All,

Anonymous — Wed, 09 Nov 2016 14:21:00 GMT

Hi All, I too tried creating the object. For that the first thing to be done is to spy the pop-up. But this is not happening with any mode ( Win32 mode, AA mode, Region Mode, HTML mode). It is throwing an error saying that ""Error during spy operation"". Can someone explain how to solve this problem?

A simple popup is best

BartWille — Thu, 17 Nov 2016 15:32:00 GMT

A simple popup is best handled by a Code Stage. Get the handle of the popup based on something unique (eg. window text) Put it to forground Send a specific key combination to click it away --> Note: don't user TAB TAB TAB ENTER in order to click the button that you like. Either find the shortcut connected to this putton or get the handle of this button.

Can you Please help me with

Anonymous — Thu, 06 Apr 2017 00:03:00 GMT

Can you Please help me with this.

Personally, I always

Denis__Dennehy — Thu, 06 Apr 2017 18:45:00 GMT

Personally, I always recommend users only ever use code stages as a very last resort - bespoke code is difficult to support long term. For ie popups: Create a second objects with a name like ""IE Popups"" -- In the Application Modeller wizard define the new application as a Windows application (rather than a browser application) -- Attach to the popup (make sure you attach to the correct ie process thread - use just the window title if you want) -- You should now be able to use Windows/Accessibility modes on the second window. -- Worst case scenario is you might need to use some Surface Automation, but that should be easy as IE popups are very basic windows. You would do this by using image recognition techiques to search for and find the buttons before clicking them etc. I have done this many times, on every version of Windows since XP and on every version of IE since 6, so it is the way to do it. If you cannot get it to work I suggest reaching out to a mentor with more experience of interfacing with IE.

Hi Ravinder,

PrageetDak — Sat, 27 May 2017 19:20:00 GMT

Hi Ravinder, Can you please send the screenshot or points, how we can handle pop up in the same object? It will be of great help, I am struggling a bit in this, if any sample code you have can you please send me or any tips? Thanks

RE: Personally, I always

spalkar1 — Mon, 01 Jun 2020 19:16:00 GMT

What is the name of the .exe to attach too ?
( Like you suggested I have created a second object to connect with the 'Choose File to Upload' pop-up I get from an IE webpage.
But the Application model requires me to give the name of the exe... so how can I attach to the popup ?

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Saurabh Palkar
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RE: Personally, I always

MullapudiRamya — Thu, 25 Jun 2020 19:50:00 GMT

Hi Saurabh,
We need to attach to the popup before spying the window. Just give window title & child index to attach to the popup. After attaching with these parameters we will not face any issue during spying.

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Mullapudi Ramya
RPA Blue Prism Developer
HSBC
Asia/Dili
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RE: Personally, I always

spalkar1 — Thu, 25 Jun 2020 20:46:00 GMT

Thank you Ramya, I will try your advice

Appreciate
-Saurabh

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Saurabh Palkar
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RE: Personally, I always

Pralay — Thu, 14 Dec 2023 12:32:00 GMT

Hi Team,

I am using edge browser to automate the process. Because of edge browser version update login screen has been changed and giving below popup to login but now I am unable to spy user name & password and login button. It is always spying out area of popup. Can you please suggest how to capture login details or is this possible to revert back of older version of edge browser? Giving below is the screen shot older and newer version of login screen.

Using BP version 7.0 latest version.

New version of login screen because edge browser version is newer.

Old version of login screen because edge browser version is older. in this version Bot was able to login.

Can you please provide your solution.

Thanks,

Pralay

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Pralay Das
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