topic RE: Couldn't run any process from Control Room in Product Forum

Couldn't run any process from Control Room

RajeshVK1 — Tue, 15 Jun 2021 11:35:00 GMT

Team,

I have changed my PC name recently and Blue Prism doesn't updated the PC in control room automatically and there is no provision to remove old resource name add a new one. Since the resource is in disabled mode I couldn't run any process from control room. Please help on changing the resource name or adding a new resource to control room.

Thanks & Regards,
Rajesh VK

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Rajesh VK
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RE: Couldn't run any process from Control Room

EmersonF — Tue, 15 Jun 2021 12:10:00 GMT

Rajesh go to the system sector, and see if the option to start the feature automatically is enabled

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Emerson Ferreira
Sr Business Analyst
Avanade Brasil
+55 (081) 98886-9544
If my answer helped you? Mark as useful!
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RE: Couldn't run any process from Control Room

Walter.Koller — Wed, 16 Jun 2021 08:10:00 GMT

I am assuming you want to run a local robot resource that should be visible in Control.

In case your private resource does not start automatically you can always start a runtime resource in CMD. The easiest way is to run:

"C:\Program Files\Blue Prism Limited\Blue Prism Automate\Automate.exe" /resourcepc /sso
For further details have a look at Blue Prism help (the question mark icon in Blue Prism) or run
"C:\Program Files\Blue Prism Limited\Blue Prism Automate\Automate.exe" /help

Unfortunately it is not possible to remove resources once they have been registered in Blue Prism, except by altering DB tables. There is the option to hide them in System/Resources/Management though.

I have never had the situation to change the (DNS) name of a resource and there might be other issues related to this. If your PC still does not show up in Control, you could try to 'Reset FQDN' via the RMB context menu in System/Resources/Management.
And there is always the possibility your new PC has been retired and is not visible in Control because of this

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Walter Koller
Solution Manager
Erste Group IT International GmbH
Europe/Vienna
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RE: Couldn't run any process from Control Room

RajeshVK1 — Sat, 19 Jun 2021 09:16:00 GMT

Thanks Walter & Ferreria. Still I couldn't make the resource to reflect in System/Resources.

Let me explain what i did:

1. I changed my computer name from "DESKTOP-LLJEMF5" TO "XYZ". My system info is showing up all updated information, however blue prism is not showing this updated information in System/Pools nor in Control Room. Since it couldn't able to reflect i no more able to run anything from Control Room.

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Rajesh VK
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RE: Couldn't run any process from Control Room

RajeshVK1 — Sat, 19 Jun 2021 09:46:00 GMT

Hurray !!!!! Updated FQDN and Name in [BPAResource] table. And it worked like charm.

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Rajesh VK
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RE: Couldn't run any process from Control Room

EmersonF — Sat, 19 Jun 2021 13:04:00 GMT

happy to know you made it, and to have shared the solution with the community!!!

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Emerson Ferreira
Sr Business Analyst
Avanade Brasil
+55 (081) 98886-9544
If my answer helped you? Mark as useful!
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RE: Couldn't run any process from Control Room

krishna.kodimurali9 — Wed, 23 Jun 2021 07:19:00 GMT

Congrats!!

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Murali Krishna Kodi RPA Consultant
RPA Consultant
Eclerx
Bargarh
8790277630
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