topic RE: Bot run at scheduled time but Failed to perform step 1 in Navigate Stage 'Attach' on page 'Attach in Product Forum

Bot run at scheduled time but Failed to perform step 1 in Navigate Stage 'Attach' on page 'Attach

Lily.L — Tue, 20 Feb 2024 02:01:00 GMT

Hi Guys,

So my bot is running at the scheduled time. I believe the process is complete because it sends out the reports and notifications. The process attaches to the MSEDGE Window and runs on Exclusive Mode.

However, when I check to the Log in to the control room, it has errors. I have check Window Title = "*ABC*" , Process name = *msedge* and child index = 0

Can someone please explain about this error? Why does it happen and how to fix that? Many thanks!

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Mia Mikela
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RE: Bot run at scheduled time but Failed to perform step 1 in Navigate Stage 'Attach' on page 'Attach

LeonardoSQueiroz — Tue, 20 Feb 2024 19:28:00 GMT

Hello,

Do you have any action at startup to close current browser sessions? When the error occurs, does the edge open? If so, try including an action to wait a few moments before applying Attach.

It happened to me once that, due to scheduling, the execution occurred very quickly and there was no time for the edge to initialize correctly.

Regards

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Leonardo Soares
RPA Developer Tech Leader
América/Brazil
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RE: Bot run at scheduled time but Failed to perform step 1 in Navigate Stage 'Attach' on page 'Attach

Lily.L — Tue, 20 Feb 2024 19:59:00 GMT

Thanks Leonardo,

Before kicking off the object, I've thrown in a "Kill Process" action to make sure everything starts fresh.

Oh, and since we've got that "Attach Page" thing going on all over the place within the object, I thought it'd be ok to add a "Wait" stage right before we jump into the "Attach" action.

If you've got any other ideas or suspects for what might be causing those errors, I'm all ears! Thanks for your help!

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Mia Mikela
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RE: Bot run at scheduled time but Failed to perform step 1 in Navigate Stage 'Attach' on page 'Attach

harish.mogulluri — Tue, 20 Feb 2024 22:03:00 GMT

HI Mia Mikela,

I would suggest to add the screenshot and observe the behavior of the website and see whether you are able to replicate this issue.
Because if for some reason the website you are trying to open may not be fully loaded. So If that is the case Increase the condition wait time after launching the browser based on the website response time
Other spots I would check
1) Conditional wait is present after launching the browser
2) Whether window title using in Attach window is the correct window BOT is trying to attach?

Check below knowledge base article and see whether it is helpful to resolve the issue.

https://support.blueprism.com/en/support/solutions/articles/7000076881-how-can-i-attach-the-target-application-by-process-id-if-the-attach-action-fails-by-windows-title

https://support.blueprism.com/en/support/solutions/articles/7000084323-how-can-i-fix-browser-automation-attach-issues-in-6-10-5-and-6-10-6-
https://support.blueprism.com/en/support/solutions/articles/7000077352-why-can-t-i-attach-to-my-modern-browser-using-the-window-title-

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If I answered your query. Please mark it as the "Best Answer"

Harish Mogulluri
Lead developer
America/New_York TX
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