topic Scheduled process status 'not responding' in Product Forum

Scheduled process status 'not responding'

mikkorah — Tue, 09 Jun 2020 07:19:00 GMT

Hello,

I have an issue where my scheduled process status is "not responding". VM is no longer available at all. How I can remove these processes from the list?

Already done:
- Archiving is completed (not shown in here)
- Resources was retired via System - Resources - Management. (Control room status changed from "Not Responding" to "Unknown"
- Immediate stop command returns "Failed to stop process - Failed to send stop instruction to Resource PC - No connection to Resource PC"

Br, Mikko

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Mikko Rahikainen
RPA Manager
Europe/Helsinki
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RE: Scheduled process status 'not responding'

AravindKodela065 — Fri, 26 Nov 2021 11:14:00 GMT

Hi Mikko,
I'm also facing the same issue. Can you please let me know how to solve it?

Thanks,
Aravind

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Aravind kodela
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RE: Scheduled process status 'not responding'

AravindKodela065 — Fri, 26 Nov 2021 15:10:00 GMT

Hi,
I was able to change the Status from Warning to Terminated in the control room.
1. Open SSMS and connect.
2. Click on Databases, next click on BluePrism, next click New Query.
3. Then write a Query:-
select* from bpasession where statusid=7
update bpasession set statusid=2 where statusid=7
4. Click on Execute or F5.

Note:- statusid=7, where 7 = Warning
statusid=2 , where 2=Terminated

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Aravind kodela
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